Phaviny Shaipitisiri
Riverdale,GA
Summary
Dynamic customer service professional with over 7 years of global experience delivering exceptional support and fostering strong client relationships. Proven ability to enhance team performance and culture through strategic collaboration while thriving in fast-paced environments. Renowned for maintaining professionalism and a positive demeanor, eager to leverage skills to contribute to the growth of the air transportation industry. Committed to continuous improvement and excellence in service delivery.
Overview
9
9
years of professional experience
Work History
Machine Operator
TDK components Company
Peachtree City
04.2025 - Current
- Prepares the work area with the necessary items to ensure efficient and accurate process flow.
- Facilitates smooth flow of products through the production process by promoting good communication, cooperation, and teamwork with all other departments.
- Records the proper information on required process papers, charts, check lists, or other control sheets.
- Ensures safety by using proper personal protective equipment when required and by having it conveniently available at all times while in the work area.
Assistant Manager
Hot Cafe Restaurant
Atlanta, GA
09.2023 - 03.2025
- Oversaw and managed all areas of the restaurant and contributed to final decisions on matters of importance to guest service to achieve 110% customer satisfaction.
- Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas to ensure compliance with food safety and health regulations.
- Routinely supported other areas of the restaurant as needed, including answering telephones, taking orders and completing financial transaction.
Server/ Assistant Manager
Zab-E-Lee Thai & Sushi
College Park, GA
08.2017 - 06.2023
- Established menu knowledge, and built rapport with customers to achieve highly-valued repeat customers both from and outside of Georgia diners by 10%.
- Executed cash and card transactions for over 100+ customers per day, issuing change and ensuring transactions and receipts matched.
- Operated with accountability, missing 0 shifts and arriving on time for 100% of shifts.
Education
Bachelor of Science - Health Sciences
Clayton State University
Morrow, GA01-2022
Skills
- Teamwork and collaboration
- Effective communication
- Time management
- Relationship building
Key Skills :
- Safety compliance
- Workplace safety
- Adaptability in fast-paced environments
- Strong work ethic
- Attention to detail
Timeline
Machine Operator
TDK components Company
04.2025 - Current
Assistant Manager
Hot Cafe Restaurant
09.2023 - 03.2025
Server/ Assistant Manager
Zab-E-Lee Thai & Sushi
08.2017 - 06.2023
Bachelor of Science - Health Sciences
Clayton State University