Phelicity Bell
Schnecksville,PA
Summary
Compassionate and reliable Certified Medical Assistant with four years of experience in outpatient care, specializing in adolescent medicine and internal medicine. Skilled in supporting providers in both mental health and reproductive health services for adolescents, as well as managing chronic conditions in adult populations. Proficient in clinical tasks such as taking vitals, administering injections, preparing patients for exams, and assisting with minor procedures. Experienced with Epic EHR for accurate documentation, scheduling, and coordination of care. Recognized for creating a supportive environment for patients, and contributing to efficient, patient-centered workflows.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
LVPG Adolescent Medicine
Allentown, Pennsylvania
10.2022 - Current
- Assisted physicians with patient examinations and procedures.
- Prepared treatment rooms for examinations and procedures.
- Scheduled appointments and coordinated patient flow efficiently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected lab specimens for testing purposes.
- Supported team with administrative tasks to enhance workflow efficiency.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Performed basic laboratory tests such as urinalysis and blood glucose levels.
Medical Assistant
LVPG Internal Medicine
Fogelsville, Pennsylvania
12.2021 - 10.2022
- Collected and processed lab specimens for testing purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Performed basic laboratory tests such as urinalysis and blood glucose levels.
- Conducted EKGs, audiograms and other diagnostic tests as requested by the physician.
Member Services Assistant
Lehigh Valley Health Network - Fitness Center
Allentown, Pennsylvania
10.2020 - 12.2021
- Assisted members with inquiries and provided information about fitness programs.
- Greeted and assisted members with inquiries about gym services and membership options.
- Processed new member registrations and updated existing member information efficiently.
- Provided information on gym classes, schedules, and facility amenities to members.
- Handled cash transactions, processed payments, and managed receipts accurately.
- Collected payments, renewed memberships and resolved billing issues.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Managed front desk operations including scheduling appointments, answering calls.
- Provided information on class schedules, pricing plans, and available services.
Cashier
Weis Markets
Fogelsville, Pennsylvania
03.2020 - 09.2020
- Handled cash, credit, and gift card transactions accurately and securely.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new cashiers on register operations and customer service standards.
- Balanced cash drawer at the end of shift according to store policy.
- Handled customer complaints professionally and referred them to managers when necessary.
- Processed payments using cash register, credit and debit cards, checks and gift cards.
- Assisted in stocking shelves with merchandise.
- Bagged groceries for customers after they have paid for their purchases.
- Greeted customers, answered questions and provided information on products.
- Maintained cleanliness of work area including counters, floors and display cases.
Cashier
Giant Food Stores
Allentown, Pennsylvania
07.2019 - 02.2020
- Handled cash, credit, and gift card transactions accurately and securely.
- Operated cash register and processed customer transactions efficiently.
- Trained new cashiers on register operations and customer service standards.
- Handled customer complaints professionally and referred them to managers when necessary.
- Processed payments using cash register, credit and debit cards, checks and gift cards.
- Greeted customers, answered questions and provided information on products.
- Promoted special sales events or new products being offered in store.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Education
Some College (No Degree) - Health Sciences
Lehigh Carbon Community College
Schnecksville, PAHigh School Diploma -
Parkland High School
Allentown, PA06-2019
Skills
- Vital sign measurement
- Injection administration
- Laboratory specimen collection
- Patient preparation
- Appointment scheduling
- HIPAA compliance
- Problem solving
- Time management
- Customer service
- EHR management
- Team collaboration
- Effective communication
Certification
- National Healthcareer Association Certificate - Certified Clinical Medical Assistant
Timeline
Medical Assistant
LVPG Adolescent Medicine
10.2022 - Current
Medical Assistant
LVPG Internal Medicine
12.2021 - 10.2022
Member Services Assistant
Lehigh Valley Health Network - Fitness Center
10.2020 - 12.2021
Cashier
Weis Markets
03.2020 - 09.2020
Cashier
Giant Food Stores
07.2019 - 02.2020
Some College (No Degree) - Health Sciences
Lehigh Carbon Community College
High School Diploma -
Parkland High School
Similar Profiles
Lora SpanglerLora Spangler
Certified Medical Assistant at LVPG Family MedicineCertified Medical Assistant at LVPG Family Medicine
Sandra Martins SoaresSandra Martins Soares
Medical Receptionist at Pediatric & Adolescent Medicine of DelranMedical Receptionist at Pediatric & Adolescent Medicine of Delran
Jamira KingJamira King
Pediatric Medical Assistant at Gwinnett Pediatrics and Adolescent MedicinePediatric Medical Assistant at Gwinnett Pediatrics and Adolescent Medicine
Nicole NikisherNicole Nikisher
School to Career Administrative Assistant at Lehigh Career Technical SchoolSchool to Career Administrative Assistant at Lehigh Career Technical School
Matthew WeberMatthew Weber
Database Support Intern at Sekisui KydexDatabase Support Intern at Sekisui Kydex