Nomfanelo MNGOMEZULU
KENNEWICK,WA
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Maintains high -level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Associate
WinCo Foods
02.2021 - 05.2023
- Provided excellent customer service, addressing inquiries and resolving issues swiftly
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Retail Sales Associate
Walmart
11.2019 - 01.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts -
Columbia Basin College
Pasco06.2026
Skills
- Merchandise Display
- Cleaning and sanitizing
- Customer Assistance
- Time Management
- Flexible Schedule
- Relationship Building
- Teamwork and Collaboration
Timeline
Retail Associate
WinCo Foods
02.2021 - 05.2023
Retail Sales Associate
Walmart
11.2019 - 01.2021
Associate of Arts -
Columbia Basin College
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