Leah Spencer
Orem,UT
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service and pricing strategies at WinCo Foods. Proven ability to enhance customer satisfaction and streamline operations through effective communication and time management. Skilled in cash handling and inventory management, consistently achieving accuracy in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Pricing Clerk
WinCo Foods
08.2022 - 07.2025
- Assisted in updating pricing databases, ensuring accuracy and consistency across product lines.
- Supported team in conducting market research to determine competitive pricing strategies.
- Learned to utilize pricing software, contributing to efficient data entry and analysis processes.
- Collaborated with inventory management team to align pricing with stock availability.
- Participated in audits of pricing documents, identifying discrepancies for resolution.
Customer Service Representative
WinCo Foods
12.2021 - 08.2022
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Processed orders and returns accurately, ensuring timely fulfillment of customer requests.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
WinCo Foods
08.2021 - 12.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained clean and organized checkout area, ensuring adherence to company standards.
- Handled cash register discrepancies promptly, mitigating potential losses for business.
Warehouse Operator
Focus Nutrition and Wellness
07.2020 - 08.2021
- Managed inventory accuracy through regular cycle counts and stock audits.
- Collaborated with team members to streamline order fulfillment processes.
- Monitored quality control measures during packing and shipping processes.
Education
High School Diploma -
Timpanogos High School
Orem, UT05.2021
Skills
- Customer service
- Customer communication
- Work ethic and integrity
- Time management skills
- Cash handling
- Office administration
Timeline
Pricing Clerk
WinCo Foods
08.2022 - 07.2025
Customer Service Representative
WinCo Foods
12.2021 - 08.2022
Cashier
WinCo Foods
08.2021 - 12.2021
Warehouse Operator
Focus Nutrition and Wellness
07.2020 - 08.2021
High School Diploma -
Timpanogos High School
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