Phil Adams
Chicago
Summary
Dynamic Senior Director with over 20 years of experience driving large-scale global programs across diverse sectors, including manufacturing, healthcare, high-tech, consumer goods, and public entities.
Proven leader in leading cross-functional teams and governance from the C-suite to all operational levels.
Expertise includes program management and governance, M&A integration, and digital transformation, ensuring a strategic approach that enhances organizational efficiency and drives results.
Notable collaborations with industry leaders such as Emerson, McDonald's, Ford Motor Company, Siemens, Daimler AG, and Northwestern Medicine underscore a commitment to excellence and impactful results.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Director
Quest Diagnostics
Chicago, IL
12.2020 - Current
- Directed portfolio of back office platforms enabling functional departments across security, compliance, human resources and finance.
- Led a team of internal and external partners (staff of 30, including offshore) in the enhancement and support across a portfolio of applications.
- Established and oversaw program governance to ensure alignment across C-Suite stakeholders and organizational goals
- Designed and implemented demand intake and performance metrics aimed at driving accountability and promoting ongoing enhancement.
- Managed IT budgets, vendor relationships and contracts, steward annual budget of $3M
Associate Director
Technology Accenture
Chicago, IL
07.2017 - 12.2020
- Responsible for leading the Oracle HCM Midwest technology practice. Manage a $60M book of business across several fortune 500 clients, manage a team of 100+ consultants, responsible for sales/marketing and lead generation, manage RFP/RFI and contracting activities, staffing/delivery of portfolio of Midwest clients.
Senior Manager
Technology Consulting, Accenture
Chicago, IL
07.2017 - 09.2018
- Responsible for: leading Oracle HCM Cloud delivery engagements, managing budget, managing client pursuits and sales cycle, people development, marketing/sales initiatives, hiring and managing staff, developing intellectual capital assets
- Program Director, Leading day-to-day project activities of implement Oracle HCM Cloud to large global client with >100,000 employees in 70+ countries, manage staff of over 50+ individuals
- Director accountable for overall client services – contract compliance, billing/collections, staffing, client issue escalation and resolution, change orders, quality management
- Manage sales pursuits, client account plans, build and manage client relationships, identify new and close additional business opportunities at existing client.
Director
Management Consulting, KPMG LLP
Chicago, IL
08.2013 - 07.2017
- Responsible for: leading several client service delivery engagements, managing budget, managing client pursuits and sales cycle, people development, marketing/sales initiatives, vendor management, hiring and managing staff, developing intellectual capital assets
- Director accountable for overall client services – contract compliance, deliverable quality, billing/collections, staffing, client issue escalation and resolution, change orders
- Lead HRIT Strategy engagements to assess, plan, design and implement future state processes for organization and systems. Manage consulting staff of 30+ personnel
- Manage sales pursuits, client account plans, build and manage client relationships, identify new and close additional business opportunities at existing client. Exceed sales target of $1.5M annually
Interim Vice President of HR/Operations
Cherry Road Technologies
- Responsible for management and oversight of HR and operations functions for professional services organization including Staffing/Recruiting, Corporate Development, Talent Management, Performance management, Communications and Compensation functions for approximately 200+ consultants across the country.
- Manage corporate acquisition team from deal inception through close process
- Manage Oracle partnership, Improved utilization +10%, resulting in $10M revenue increase
- Stewarded corporate operations budget resulting in 20% reduction in overall spend
- Rationalized, Designed and launched Hosting and Remote Application Management service offerings
- Responsible for design, development and maintenance of corporate PM methodology and tools
- Facilitated management team meetings, board meeting content/agenda
Program Director
Cherry Road Technologies
Morris Plains, NJ
08.2009 - 08.2013
- Client Program Director responsible for leading a global transformation program ($60M euro) for a large global automotive manufacturing company.
- Responsibilities include: architecting and implementing a standardized technical infrastructure globally, rationalizing and implementing global processes, modeling and establishing regional shared services operations, building functional centers of expertise.
- Create and manage account plan, build and manage client relationships, identify and close additional business opportunities. Manage staff of 100+, worked in world headquarters in Stuttgart, Germany
- Managed and obtain buy in of strategic direction of program, steward program and project plans, build standardized global project management approach within corporate PM methodology
Client Partner
Cherry Road Technologies
- Responsibilities include client management, business development, marketing client solution group services and strategic account management activities.
- Designed and implemented corporate employee development resulting in 7% decrease in turnover rate
- Internal auditing lead for our SAS70 certification process, Identified and secured hosting vendor
- Launched program to build out consulting capability in the areas of Application Management and Hosting
- Consulting lead for strategic assessment of Systems for a large global consulting organization (120K ees)
Program Manager
Cherry Road Technologies
- Responsible for managing, coordinating and controlling multiple global teams (approx 100+ people) on several concurrent projects. Responsibilities include:
- Program leader responsible for leading and controlling $5M program, resulting in on-time/on-budget
- Managed program profitability, scope, resources, timeline, quality and vendors
- Identified and secured additional revenue opportunities of over $2M.
- Manage the client relationship including PMO, Steering Committee members and C-Level contacts
Director of Service Delivery – Midwest
Towers Perrin
Chicago, IL
10.2006 - 04.2009
- Responsibilities included managing team of consulting professionals, meeting revenue targets, developing marketing collateral, supporting business and proposal development, shape delivery capabilities by hiring and managing out staff, developing intellectual capital and consulting staff development.
- Program Manager for project portfolio resulting in on-time/budget, approx. $4M revenue
- Lead HRIT Strategy, business case and roadmap, business process redesign, PMO implementation and operations, organizational design engagements
- Developed and deployed ERP marketing collateral, led marketing events and initiatives
- Led sales/business development activities, resulting in $1.5M+ revenue per year
- Lead for Oracle E-Business Suite sales/proposals, strategy, client delivery support
- Established Oracle EBS and PeopleSoft development labs in Chicago
Principal
The Revere Group
Chicago, IL
07.2002 - 10.2006
- Group leader for PeopleSoft HRMS aligned professionals. Consulting operations management responsibilities included staffing projects, recruiting, sales pursuit lead, marketing program lead and staff management/development.
- Lead for PeopleSoft HCM and Oracle EBS ERP applications projects and pursuits
- Project management lead for several engagements
- Marketing Lead – Led design/development of corporate website, marketing events, marketing collateral
- Functional/technical expert – Recognized subject matter expert in the Human Capital arena. “Hands-on” knowledge of both Oracle and PeopleSoft applications in both the functional and technical areas
- Lead for Centers of Expertise (CoE) responsible for development and implementation of best practices
- Project management responsibilities and representative client accomplishments include:
- Interim payroll manager for a large national staffing firm, Strategic Recruiting Service Delivery project for national publishing firm, Key leader in HR Shared Service Center redesign project
Education
M.B.A. - Human Resources
DePaul University
Chicago, ILB.S. - Management Information Systems
Purdue University
West Lafayette, IndianaSkills
- Global large enterprise digital transformation experience
- Project and Portfolio management
- IT application and architecture deployment and support
- IT governance and strategy development
- M&A Strategy and Integration experience
- Skilled in communication and goal achievement
Certification
- PMP - Project Management Professional
Timeline
Senior Director
Quest Diagnostics
12.2020 - Current
Associate Director
Technology Accenture
07.2017 - 12.2020
Senior Manager
Technology Consulting, Accenture
07.2017 - 09.2018
Director
Management Consulting, KPMG LLP
08.2013 - 07.2017
Program Director
Cherry Road Technologies
08.2009 - 08.2013
Director of Service Delivery – Midwest
Towers Perrin
10.2006 - 04.2009
Principal
The Revere Group
07.2002 - 10.2006
Interim Vice President of HR/Operations
Cherry Road Technologies
Program Manager
Cherry Road Technologies
B.S. - Management Information Systems
Purdue University
Client Partner
Cherry Road Technologies
M.B.A. - Human Resources
DePaul University