Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Phil Asamoah

Lithonia,GA

Summary

Passionate Problem Solver | Process Improvement Enthusiast | Results-Driven Team Player

Are you seeking a Process Assistant who can turn challenges into opportunities, optimize workflows, and drive tangible results? Look no further. With a keen eye for detail, a passion for continuous improvement, and a track record of success in enhancing operational efficiency, Ready to bring my expertise to your team!

Able to work in a busy environment and produce high standards of work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Problem Solve

Amazon Warehouse
01.2024 - Current
  • Examines packages and goods for damage, reports issues to management, and prepares inventory for shipment
  • Locates customer shipments, tracks and prioritizes totes, corrects orders, and researches items in database
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.

Amnesty

Amazon Warehouse
12.2023 - Current
  • Restarting drives
  • Helping associates with amnesty prevention and processing
  • Responding to errors from other associates, such as retrieving fallen products and verifying missing items
  • Organizing misplaced products
  • Adding back products that meet quality standards

Inbound Stow

Amazon Warehouse
11.2022 - Current
  • Inspected items for any damages and reported discrepancies to the supervisor.
  • Complied with safety regulations and protocols to reduce risks and safeguard teams.
  • Used hand trucks and pallet jacks to safely move items to designated areas.
  • Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.

Security Guard

United States Postal Service
03.2022 - Current
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
  • Investigates security breaches, incidents, and other alarming behavior
  • Controls traffic by directing drivers
  • Completes reports by recording observations, information, occurrences, and surveillance activities.

Walmart Online Grocery Pickup

Walmart
05.2022 - 02.2023
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Merchandised attractive shelf displays with current offerings to drive store sales
  • Drove store revenue by offering customers accessories and related purchases to complete selections
  • Conferred with customers to understand needs and make targeted Product or Service recommendations
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets
  • Completed efficient store resets to prepare store for special promotions and seasonal updates
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
  • Consulted with customers on food selections and custom order requests
  • Used mobile application to complete orders, request permission for substitutions and communicate in realtime with online order customers.

Sales Representative

U-Haul
01.2019 - 04.2022
  • Serving customers by quoting rental rates and earning new business through sales and cross-selling
  • Answer questions and educate customers regarding products and services.

Education

College Degree in Accounting -

Kennesaw State University
04.2027

High school diploma -

Miller Grove High School
05.2022

Miller Grove School
05.2018

Skills

  • Bilingual
  • Communication skills
  • Innovative thinking
  • Pallet Jack Operation
  • Persuasion techniques
  • Issue and Complaint Resolution
  • Understanding Customer Needs
  • Work Prioritization
  • Calm Under Pressure
  • Relationship Building
  • Product Knowledge
  • Employee Coaching
  • Organizational skills

Certification

CNA, 04/01/21, Present

Personal Information

Willing To Relocate: Anywhere

Timeline

Problem Solve

Amazon Warehouse
01.2024 - Current

Amnesty

Amazon Warehouse
12.2023 - Current

Inbound Stow

Amazon Warehouse
11.2022 - Current

Walmart Online Grocery Pickup

Walmart
05.2022 - 02.2023

Security Guard

United States Postal Service
03.2022 - Current

Sales Representative

U-Haul
01.2019 - 04.2022

College Degree in Accounting -

Kennesaw State University

High school diploma -

Miller Grove High School

Miller Grove School

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Phil Asamoah