Observant Property Adjuster with 27 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
Overview
28
28
years of professional experience
Work History
Senior Property Claims Adjuster
State Auto/Liberty Mutual
Seattle, WA
01.2019 - Current
Field Adjuster in Georgia 2019-2020.
Traveled when needed for CAT duty.
Centralized Claims Adjuster 2020-to present.
Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
Used Xactimate to compile estimates for personal property and structure damage.
Examined claims forms and other records to determine insurance coverage.
Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
Scoped and photographed properties for defects and damage.
Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Senior Property Field Claims Adjuster
Georgia Farm Bureau
Atlanta, GA
10.2014 - 01.2019
Used Xactimate to compile estimates for personal property and structure damage.
Handled small to $300,000 PL homeowners, commerical, farm claims.
Traveled when needed for CAT duty.
Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
Prepared sketch of floor plan and roofline and entered data in Xactimate to develop line-by-line item costs of damages.
Scoped and photographed properties for defects and damage.
Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Performed 30-40 field investigations of damaged properties every month.
Senior Property Claims Adjuster
American Family Insurance
Kansas City, MO - Atlanta GA
04.2007 - 10.2014
Handled small to large total loss personal property homeowners claims.
Traveled when needed for CAT duty.
Relocated to Georgia in 2009 to develop the claims department.
Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
Trained new adjusters as the claim staff grew
Used Xactimate to compile estimates for personal property and structure damage.
Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
Prepared sketch of floor plan and roofline and entered data into Xactimate to develop line-by-line item costs of damages.
Scoped and photographed properties for defects and damage.
Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Inside Claims Adjuster
CNA Insurance, CGU Agri, One Beacon Insurance
Kansas City, MO
01.1996 - 01.2007
Started career as a temp to hire
Many rolls within the company, Commerical Auto , GL, Farm/Ranch claims.
Company was bought and sold several time during my tenure
Verified insurance claims and determined fair amount for settlement.
Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Evaluated insurance policies and analyzed damages to determine coverage.
Education
Bachelor of Arts - Liberal Arts And General Studies
Kansas State University
Manhattan, KS
05.1989
Skills
Policy Investigations
File and Record Management
Property Damage Assessment
Critical Thinking
Settlement Negotiations
Claims Adjustment
Insurance Policy Coverage Knowledge
Computer Skills
Claims Investigation
Timeline
Senior Property Claims Adjuster
State Auto/Liberty Mutual
01.2019 - Current
Senior Property Field Claims Adjuster
Georgia Farm Bureau
10.2014 - 01.2019
Senior Property Claims Adjuster
American Family Insurance
04.2007 - 10.2014
Inside Claims Adjuster
CNA Insurance, CGU Agri, One Beacon Insurance
01.1996 - 01.2007
Bachelor of Arts - Liberal Arts And General Studies