Andrew Johnson
Midland City,AL
Summary
Accomplished leader with an expertise in providing exceptional client and customer experience through innovative solutions, demonstrating exceptional problem-solving and influential communication. Achieved significant improvements in employee satisfaction by fostering a positive work envrioment and leveraging continuous improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Employee Experience Leader
Buffalo Rock
02.2022 - 02.2024
- Responsible for providing a positive Employee-Partner experience beginning with an applicant's recruitment and throughout their employment.
- Identified and review all staffing vacancies/needs regularly with hiring managers and determined the best method for filling.
- Managed administration of Family Medical Leave for eligible employees to ensure a seamless employee experience.
- Conducted exit interviews to identify reasons for employee departure and make recommendations to improve the employee experience based on data and information gathered.
- Established and maintained relationships with local agencies to assist with recruitment goals/needs as well as Community Events, etc.
Outside Sales Representative
UniFirst
10.2021 - 02.2022
- Acquired new business accounts in specified territory.
- Developed sales strategies and maintain high productivity levels.
- Conducted presentation meetings with potential clients.
- Negotiated sales contracts and oversee new account installations.
Retail Sales Representative
The Hershey Company
12.2020 - 10.2021
- Ensured flawless execution of store level sales and promoted plans with customer retailers in assigned territory.
- Executed retail plans by driving incremental sales, implementing, and maintaining best-in-class promotional and merchandising strategies, and ensured 100% distribution on authorized Hershey items across all classes of trade.
- Drove customer points of sale through consultative buisness partnering.
Client Relations Administrator
PRemployer Inc.
01.2019 - 12.2020
- Ensured a quality experience for PEO clients through meetings and various forms of communication.
- Managed CRM system and educated users on current marketing and customer retention practices.
- Handled all unemployment claims and various other HR tasks.
- Maintained and generated content for multiple Social Media platforms.
Education
Bachelor of Science - Broadcast Journalism
Troy University
Troy, AL05.2016
Skills
- Visionary Thinking
- Continuous improvements
- Complex Problem-Solving
- Strategic Planning
- Priority management
- Goal-Oriented
- Influencing Others
- Client Relations
- Administrative Support
- Data Entry
- Brand representation
- Issue and Complaint Resolution
Certification
HRCI – PHR Certification / October 2022
Timeline
Regional Employee Experience Leader
Buffalo Rock
02.2022 - 02.2024
Outside Sales Representative
UniFirst
10.2021 - 02.2022
Retail Sales Representative
The Hershey Company
12.2020 - 10.2021
Client Relations Administrator
PRemployer Inc.
01.2019 - 12.2020
Bachelor of Science - Broadcast Journalism
Troy University
HRCI – PHR Certification / October 2022
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