Phil Lawhorn
Louisville
Summary
Dynamic Operations Manager with a proven track record at Sherwin-Williams, excelling in financial management and conflict resolution. Successfully streamlined operations, enhancing profitability while fostering a positive work environment. Skilled in data analysis and performance evaluations, driving team engagement and achieving aggressive targets to align with business objectives.
Overview
21
21
years of professional experience
Work History
Operations/DSC Manager
Sherwin-Williams
08.2015 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Operations Manager
Jay Plastics
04.2005 - 03.2015
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Mansfield Senior High
Mansfield, OHSkills
- Financial records oversight
- Decision-making
- Financial management
- Key performance indicators
- Performance evaluations
- Recruiting and interviewing
- Documentation and reporting
- Time management
- Strategic planning
- Data analysis
- Trend analysis
- Operations management
- Conflict resolution
- Budget control
- Expense tracking
- Staff management
- Coaching and mentoring
- Clear communication
Timeline
Operations/DSC Manager
Sherwin-Williams
08.2015 - Current
Operations Manager
Jay Plastics
04.2005 - 03.2015
High School Diploma -
Mansfield Senior High