Phil Warner
Discovery Bay,California
Summary
Talented Account Manager proficient in customer relations, sales and strategic planning. Offering 45+ years of related experience and a demonstrated track record of success. Successful Territory Manager bringing a strong history of exceeding product revenue and customer targets. Versed in PVF products and current market trends.
Overview
31
31
years of professional experience
Work History
Regional Sales Manager
Tap Master Inc.
12.2023 - 03.2024
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Built relationships with customers and community to establish long-term business growth.
Outside Sales Representative
Consumers Pipe & Supply Co.
06.2021 - 05.2023
- I was hired to develop and maintain a customer base by utilizing business directories and other platforms
- Met with customers to identify their needs and requirements
- Held product training for new products
- Developed relationships with customer base to both maintain and extend their relationship for future business opportunities
- Worked independently with minimal supervision.
Unemployed Due to Covid pandemic
05.2020 - 06.2021
Outside Sales Representative
Hayward Pipe & Supply Co.
07.2018 - 05.2020
- Met existing customers to review current services and expand sales opportunities
- Contacted new and existing customers to discuss ways to meet needs through specific products and services
- Established new accounts through cold calling and personal visits to potential customers
- Identified prospective customers by using business directories and following leads from existing clients
- Maintained current knowledge of all evolving changes in industry marketplace.
Senior Account Manager
DistributionNow
11.2007 - 06.2018
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
- Worked independently with minimal supervision
- Maintained and organized a customer database for over 50 customers
- Developed and maintained long-term relationships with customer base
- Maintained an extensive knowledge of competitors their offerings and their presence in assigned territory
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
- Built strong client relationships and provided high value-adding services
- Identified and qualified customer needs
- Developed sales strategies
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
Sales Manager
Western Forge and Flange Co.
09.1993 - 10.2007
- Planned and directed staff training and performance evaluations
- Promptly resolved all customer requests, questions and complaints
- Coached employees in successful selling methods
- Attended weekly meetings with the VP of Sales to discuss strategies
- Trained all incoming sales team members
- Contacted customers by phone and email in response to inquiries
- Supervised a sales force of two sales associates
- Built relationships with customers and the community to establish long-term business growth.
Education
Associate of Arts - Criminology and police Science
Merritt College
Oakland, CaliforniaSkills
Sales expertise
Cold calling
Customer relations
Customer service
Self-motivated
Territory management
New Business Development
Rapport and relationship building
Account Management
Time Management
Product Knowledge
Account development
Timeline
Regional Sales Manager
Tap Master Inc.
12.2023 - 03.2024
Outside Sales Representative
Consumers Pipe & Supply Co.
06.2021 - 05.2023
Unemployed Due to Covid pandemic
05.2020 - 06.2021
Outside Sales Representative
Hayward Pipe & Supply Co.
07.2018 - 05.2020
Senior Account Manager
DistributionNow
11.2007 - 06.2018
Sales Manager
Western Forge and Flange Co.
09.1993 - 10.2007
Associate of Arts - Criminology and police Science
Merritt College
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