Philandria Miller
Mesquite
Summary
My goal is to become a licensed PCT/ phlebotomist.
Overview
9
9
years of professional experience
Work History
Store Team Member
Casey's
Sunnyvale, TX
03.2024 - Current
- Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
- Operated cash register efficiently, handling transactions and ensuring accurate cash management.
- Maintained store cleanliness and organization, adhering to health and safety standards.
- Assisted in inventory management by restocking shelves and conducting regular stock counts.
Customer service agent
North Texas Toll Authority (NTTA)
02.2022 - 05.2023
- Assist customers with payment for tolls, help create, manage, or close accounts, and dispute charges.
Customer service agent
North Texas Toll Authority (NTTA)
02.2022 - 05.2023
- Assist customers with payment for tolls, help create, manage, or close accounts, and dispute charges.
Sorter & assembly line
UPS
07.2020 - 01.2022
- Send packages to correct zip codes, assort mail, clerk and delivery marker, load and unload trucks.
Sorter & assembly line
UPS
07.2020 - 01.2022
- Send packages to correct zip codes, assort mail, clerk and delivery marker, load and unload trucks.
Cashier & Sales Associate
Melrose Family Fashions Inc.
07.2017 - 05.2018
- Greet customers, keep store tidy and neat to promote sales, assisting customers, maintaining stock, processing purchases.
Cashier & Sales Associate
Melrose Family Fashions Inc.
07.2017 - 05.2018
- Greet customers, keep store tidy and neat to promote sales, assisting customers, maintaining stock, processing purchases.
Education
High School - undefined
W.W Samuell High School
Dallas, TX05.2019
Skills
- Employed active listening techniques to understand client requirements and foster rapport
- Communicated effectively to facilitate understanding and collaboration
- Employed strong interpersonal skills to facilitate transparent communication and cultivate a positive work atmosphere
- Facilitated strategic initiatives to enhance firm performance and client satisfaction
- Analyzed information to facilitate informed decision-making and problem-solving
- Implemented strategic solutions to enhance operational efficiency and address challenges
- Utilized critical thinking skills to analyze situations and develop effective solutions promptly
- Utilized advanced technical skills to support innovative project development
Leadership Experience
- Member of the National Honor Society
- Leader and participant of the W.W Samuell choir
- Team member of Samuell Robotics club
Timeline
Store Team Member
Casey's
03.2024 - Current
Customer service agent
North Texas Toll Authority (NTTA)
02.2022 - 05.2023
Customer service agent
North Texas Toll Authority (NTTA)
02.2022 - 05.2023
Sorter & assembly line
UPS
07.2020 - 01.2022
Sorter & assembly line
UPS
07.2020 - 01.2022
Cashier & Sales Associate
Melrose Family Fashions Inc.
07.2017 - 05.2018
Cashier & Sales Associate
Melrose Family Fashions Inc.
07.2017 - 05.2018
High School - undefined
W.W Samuell High School