Philbert Needham
Orlando,FL
Summary
Highly motivated, dependable, and committed individual. Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.
Overview
23
23
years of professional experience
Work History
System Administrator
Missionary Church Association
Kingston
01.2016 - 01.2020
- Provisioned new software and hardware for use, following established security policies.
- Mentored employees in the effective use of the technology, offered constructive feedback for performance improvement.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Maintained current software licenses for computers.
- Detailed upcoming software upgrades and system changes to team members.
Teacher of Mathematics and Information
West Avenue Institute
Kingston
01.2011 - 01.2016
- Provided meaningful math and IT instructions to improve the skills of the students.
- Prepared and implemented lesson plans covering required course topics.
- Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Cultivated relationships with parents for complete support network.
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Business and Financial Analyst
Cellular King Limited
Kingston, Jamaica
01.2006 - 01.2008
- Set up and maintained a small LAN
- Prepared Statutory Returns for Government agencies
- Provided Budget and other financial reports for management
- Managed sales staff
- Collected and analyzed financial data in order to assist with operational decisions.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Technical Assistant
The Registrar General's Department
Kingston, Jamaica
01.2003 - 01.2005
- Used Microsoft application programs to collect, analyze, and convert data to information
- Presented information to Senior Management, contributing to decision making.
- Fielded client queries and service requests to promptly address issues.
- Served as point-person for support requests with clients and service personnel.
- Volunteered to help with special projects of varying degrees of complexity, such as, opening a new branch.
Software Support Manager
CIBC Jamaica Ltd
01.2000 - 01.2001
- Directed the efforts of 6 Senior Developers, 3 Developers in all aspects of the Systems Development Life Cycle
- Desktop Support: installed Microsoft Applications and other software on PC and Laptop, and provided relevant support to End Users
Data Processing Services Manager
CIBC Jamaica Limited
01.1994 - 01.2000
- Ensuring the effective and efficient processing of all banking transactions
- Committing to a Service Level Agreement that ensured a very low downtime
Senior Programmer / Analyst
01.1991 - 01.1994
- Analyzed User Requests, designed and constructed complex programs in COBOL to provide solutions to banking problems
Education
Post-Graduate Diploma - Management Studies
University of the West Indies
Bachelor of Science - Computer Studies
University of the West Indies
Certificate of Completion in Project Management Principles and Practices - undefined
University of New Orleans
Fellow of the Institute of Canadian Bankers (FICB - undefined
Skills
Program installations
System upgrades
Software change management
Hardware and software installation
Programming
Timeline
System Administrator
Missionary Church Association
01.2016 - 01.2020
Teacher of Mathematics and Information
West Avenue Institute
01.2011 - 01.2016
Business and Financial Analyst
Cellular King Limited
01.2006 - 01.2008
Technical Assistant
The Registrar General's Department
01.2003 - 01.2005
Software Support Manager
CIBC Jamaica Ltd
01.2000 - 01.2001
Data Processing Services Manager
CIBC Jamaica Limited
01.1994 - 01.2000
Senior Programmer / Analyst
01.1991 - 01.1994
Post-Graduate Diploma - Management Studies
University of the West Indies
Bachelor of Science - Computer Studies
University of the West Indies
Certificate of Completion in Project Management Principles and Practices - undefined
University of New Orleans