Philesha Elliott
Searcy,AR
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptable and exceptional interpersonal skills. Adept at working effectively in unsupervised environments and proficient at mastering newly introduced skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Online Coach, Business Owner
Forever Strong Fitness
01.2022 - 10.2023
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength for purposes of assessing the physical condition of clients.
- Mentored team members in order to build confidence and foster a supportive environment while maintaining a culture of cooperation and guidance in clients and staff.
- Developed training and exercise programs to meet individual requirements and provide guidance for clients in an effort to achieve desired goals and consistently monitored progress toward each set objective.
TEACHER AID
His Kids Christian Academy
Searcy, AR
11.2021 - 12.2022
- Actively participated in daily student interactions to support individual growth and development through developing and implementing lesson plans based on curriculum objectives while maintaining and safe learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being either through written or verbal means of communication.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students and participated in professional development workshops related to teaching methods or curriculum changes.
Personal Trainer/Membership Sales
10 Fitness
Searcy, AR
09.2019 - 11.2021
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength for purposes of assessing the physical condition of clients.
- Mentored team members in order to build confidence and foster a supportive environment while maintaining a culture of cooperation and guidance in clients and staff.
- Developed training and exercise programs to meet individual requirements and provide guidance for clients in an effort to achieve desired goals and consistently monitored progress toward each set objective.
- Created nutritional plans that supported overall health goals of clients and educated clients about the benefits of regular exercise with healthy eating habits with establishing realistic short-term and long-term weight loss goals.
- Maintained records of client's performance data such as weight loss, muscle gain along with scheduling of clients appointments, organizing group classes or scheduling a personal training session and communicating with clients effectively via text, phone or email.
- Provided instruction in strengthening techniques to improve flexibility and reduce risk of injury and encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
Call Center Representative
Wilson Bennett Technology, Incorporated
Searcy, AR
12.2016 - 07.2019
- Performed outbound calling campaigns to raise money for alumni for colleges and universities around the nation while updating information in the calling data base, maintained control of a high level call volume in the queue, performed follow up calls if required, ability to work through scripts for fundraising purposes and navigated the computer software required with ease.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis while assisting customers with inquiries and transactions to meet productivity goals and achieve profit growth while validating the confidentiality of customer's interactions or transactions and the recording of their details or inquiries on an VoIP or SIM phone system.
Education
High School Diploma -
Searcy High School
Searcy, AR05.2013
Skills
- Written and Verbal Communication Skills with the ability to adjust to decorum of company
- Video and Instant Conferencing using the platforms: *Teams; Zoom; Google Meets and Webex
- Contact Center Experience in Donor Engagement *Experience in VoIP and SIP phone systems
- Email Management: Outlook; Gmail; Microsoft 365
- Software Management and Design
- Digital Marketing and Graphic Design
- Customer Relationship and Customer Service Management
Certification
- Nutrionist Certification
- Personal Trainer Certification
- Fitness Coach Certification
References
References available upon request.
Timeline
Online Coach, Business Owner
Forever Strong Fitness
01.2022 - 10.2023
TEACHER AID
His Kids Christian Academy
11.2021 - 12.2022
Personal Trainer/Membership Sales
10 Fitness
09.2019 - 11.2021
Call Center Representative
Wilson Bennett Technology, Incorporated
12.2016 - 07.2019
High School Diploma -
Searcy High School
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