Healthcare Technologist | Customer Success | Business Development | Program Management
Dallas,TX
Summary
Passionate and motivated leader enabling the healthcare industry to develop innovative technology solutions that can improve the quality, safety, and efficiency of care for patients. Proven success in managing multiple large-scale, complex projects with strategic deliverables. Consistently cultivated high trust relationships at all levels and delivered high-priority initiatives to improve systems, processes, and business results.
Overview
18
18
years of professional experience
Work History
Sr. Business Development Manager
Samsung Electronics America
11.2016 - Current
Managed a portfolio of 30+ products and services while mentoring the sales team to achieve sales goals
Organized and presented sales enablement training on various healthcare solutions that incorporate a Samsung mobile device
Analyzed market segments to identify new business opportunities to expand the existing customer base
Oversaw relationships with healthcare partners who used Samsung’s mobility devices and services and included activities ranging from development, alliance agreements, joint sales activities and GTM strategy.
Instrumental in the project management and global deployment of Deep Brain Stimulation therapy with Medtronic
Led healthcare related VR activity for Samsung B2B including the randomized control trial by Cedars-Sinai that found a 52% reduction in pain while using VR for patients with pain
Implemented a smart apartment approach for seniors within Benchmark Senior Living.
Samsung Electronics America
Ridgefield Park, NJ
01.2016 - Current
Program Manager
01.2015 - 10.2016
Launched the first US implementations of MSS (mPOS) and IMS (traffic counting) at Samsung 837
Presented proposals and was instrumental in multiple contract executions with a 75% close rate
Supervised the gathering of requirements and communicated them to the development team in Korea
Facilitated workshops to review design UI/UX and managed the development process
Conducted user acceptance testing (UAT) with the client to ensure the solution was defect-free.
Samsung SDSA
Ridgefield Park, NJ
01.2012 - 01.2016
Program Manager
08.2012 - 12.2014
Gathered EHR requirements from the client and collaborated with a development company in India
Directed physician focus groups to gather feedback on EHR development
Successfully received ONC Certification for the Samsung EHR
Managed development of MyHealthGoals which was presented and well-received at HIMSS 2014.
Manager, Methodology
06.2010 - 08.2012
Responsible for the development and maintenance of the Zynx implementation methodology including a standard project plan template
Collaborated with vendor partners of all the major EHR’s to develop joint project plans
Led rapid improvement events to improve the implementation process
Setup Project Server/Project Web Access and responsible for the rollout and training process
Provided training and education for new-hires as well as continued mentoring for Project Managers.
Integration Consultant
Allscripts
09.2009 - 08.2012
Developed documentation and implementation manuals for Siemens and, clients
Level 3 certified at Zynx in integration for three different vendor systems (Cerner, Epic, Allscripts)
Managed onsite team projects reconciling client content and getting the content integrated
Presented at the Allscripts Client Experience Conference.
Zynx Health
Los Angeles, CA
01.2006 - 01.2012
Client Project Manager
11.2006 - 07.2010
Developed and executed project plans for implementation of Zynx solutions
Gained the trust and matured relationships with clients at all levels
Responsible for retaining and ensuring renewal of over 2.7 Million in annual contract value
Supported sales teams by providing implementation overviews and product demos
Presented at conferences and workshops.
Project Manager
05.2005 - 11.2006
Initiated, coordinated, and managed project plans for three development teams
Managed ten to twenty projects at any given time and directed 40 associates through the enterprise software development process from requirements gathering to project delivery to production
Prioritized client issues and communicated obligation dates with the client and ensured quality code was delivered on time
Strived for quick turn around on all defect fixes and enhancement requests to ensure client satisfaction
Responsible for capacity planning to maximize resource allocation.
Cerner Corporation
Kansas City, MO
01.2003 - 01.2006
Software Engineer
07.2003 - 05.2005
Responsible for implementing and testing Java code on mission critical applications including Powerchart and Choose and Book
Worked with clients to troubleshoot both critical and non-critical issues that affect patient care and healthcare processes
Assisted end users with system use on client site go-lives
Led black-box testing teams in the certification of Powerchart
Received award for Best Advancement of Intellectual Property, Choose and Book Proof of Solution.
Education
Bachelor of Arts - Business Administration, Information Systems
University of Washington
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Project Management: Microsoft Project, Project Server, Project Web Access, Microsoft Visioundefined
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sr. Business Development Manager
Samsung Electronics America
11.2016 - Current
Samsung Electronics America
01.2016 - Current
Program Manager
01.2015 - 10.2016
Program Manager
08.2012 - 12.2014
Samsung SDSA
01.2012 - 01.2016
Manager, Methodology
06.2010 - 08.2012
Integration Consultant
Allscripts
09.2009 - 08.2012
Client Project Manager
11.2006 - 07.2010
Zynx Health
01.2006 - 01.2012
Project Manager
05.2005 - 11.2006
Software Engineer
07.2003 - 05.2005
Cerner Corporation
01.2003 - 01.2006
Bachelor of Arts - Business Administration, Information Systems
Sr. Professional, Direct to Consumer Marketing & Communications at Samsung Electronics AmericaSr. Professional, Direct to Consumer Marketing & Communications at Samsung Electronics America