Philiip Ramos Da Silva
Davenport,FL
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bidding Assistant
ALPHA 8 SOLUTIONS
04.2017 - 11.2017
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
Technical Supervisor
STR Air Conditioning
01.2014 - 07.2015
- Enhanced team performance by providing comprehensive training programs and continuous support to technicians.
- Increased customer satisfaction rates by promptly addressing technical issues and providing exceptional support services to clients.
- Increased sales revenue by developing and implementing effective technical sales strategies.
- Developed strong client relationships for consistent repeat business and long-term partnerships.
- Managed a team of sales professionals, providing guidance and support for their individual success.
- Collaborated with engineering and product development teams to ensure accurate representation of product capabilities in sales presentations.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
Operational Assistant
PERSONAL SERVICES LTDA
09.2011 - 05.2013
- Enhanced team productivity by providing administrative support and coordinating schedules.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Education
Analysis And Systems Development - IT
UNINTER
RIO DE JANEIRO, BRAZIL12.2024
Skills
- Data Entry
- Administrative Support
- Project Management
- Computer Skills
- Customer service excellence
- Database Management
- Excel expertise
- AutoCAD expertise
- Communicating with clients
- Client service and support
Certification
AUTOCAD 2D/3D - TKS Educational - Curitiba, Brazil - February/2014
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
English
Professional Working
Timeline
Bidding Assistant
ALPHA 8 SOLUTIONS
04.2017 - 11.2017
Technical Supervisor
STR Air Conditioning
01.2014 - 07.2015
Operational Assistant
PERSONAL SERVICES LTDA
09.2011 - 05.2013
Analysis And Systems Development - IT
UNINTER
AUTOCAD 2D/3D - TKS Educational - Curitiba, Brazil - February/2014
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