Philiip Ramos Da Silva
Davenport,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
PLAN FL SERVICES
Davenport, FL
09.2021 - Current
- Managed daily operations of business, including hiring and training staff.
- Organized and managed staff of cleaners, assigning tasks and monitoring performance.
- Conducted regular inspections to identify maintenance needs in areas such as carpets, furniture, walls, ceiling tiles, windows.
- Created reports documenting daily activities for management review.
- Developed a system for scheduling regular deep cleans within each area of responsibility.
- Monitored inventory of cleaning supplies and equipment, ordering additional items as needed.
- Coordinated with other departments to ensure timely completion of projects.
- Responded quickly in emergency situations requiring immediate attention.
- Investigated incidents involving property damage or hazardous materials spills in order to take corrective action quickly.
Bidding Assistant
ALPHA 8 SOLUTIONS
RJ, BRAZIL
04.2016 - 11.2017
- Analyzed competitor's pricing strategies to remain competitive in the market place.
- Developed bid strategy plans based on client's needs and budget constraints.
- Reviewed and analyzed customer requirements to ensure that bids met all criteria.
- Assisted management in developing policies and procedures related to bidding processes and systems.
- Maintained accurate records of all bidding activities including costs incurred, timelines followed .
- Prepared and submitted detailed technical, commercial, and pricing proposals.
- Negotiated terms of contracts with customers and vendors to maximize profitability.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Prepared estimates to use in vendor or subcontractor selection.
- Updated databases with new information regarding customer requirements, competitors' offerings .
Technical Supervisor
STR Air Conditioning
RIO DE JANEIRO, BRAZIL
01.2014 - 04.2016
- Enhanced team performance by providing comprehensive training programs and continuous support to technicians.
- Increased customer satisfaction rates by promptly addressing technical issues and providing exceptional support services to clients.
- Provided guidance, coaching and mentoring to technical sales personnel to ensure customer satisfaction goals were met.
- Increased sales revenue by developing and implementing effective technical sales strategies.
- Developed strong client relationships for consistent repeat business and long-term partnerships.
- Managed a team of sales professionals, providing guidance and support for their individual success.
- Collaborated with engineering and product development teams to ensure accurate representation of product capabilities in sales presentations.
- Negotiated contracts with customers while maintaining a focus on profitability.
Education
Associete Degree - Computer Systems Analysis
UNINTER
ONLINE05-2025
Skills
- Data Entry
- Administrative Support
- Project Management
- Computer Skills
- Customer service excellence
- Database Management
- Excel expertise
- Autocad expertise
- Budget Administration
- Business Management
- Operations Management
- Sales management
- Business Administration
- Communicating with clients
- Client service and support
- Customer Relations
Certification
AUTOCAD 2D/3D - TKS Educational - Curitiba, Brazil - February/2014
Languages
English
Professional
Spanish
Limited
Portuguese
Native/ Bilingual
Timeline
Owner
PLAN FL SERVICES
09.2021 - Current
Bidding Assistant
ALPHA 8 SOLUTIONS
04.2016 - 11.2017
Technical Supervisor
STR Air Conditioning
01.2014 - 04.2016
Associete Degree - Computer Systems Analysis
UNINTER
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