Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Philip Shane Alderman

St. Mary’s,Georgia

Summary

Dedicated business student eager to apply academic learnings ,and customer service experience, in the hospitality industry. Passionate about enhancing customer experiences and operational effectiveness. Actively seeking an entry-level position to contribute to and grow with a leading hospitality team.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Line Cook

Down Under Restaurant
01.2023 - 04.2023
  • Executed culinary preparation and presentation of menu items, adhering to established recipes and plating guidelines to ensure consistency and quality.
  • Operated and maintained kitchen equipment, ensuring all tools were sanitized, functioning properly, and handled according to safety protocols.
  • Contributed to inventory control, managing the receipt, storage, and rotation of culinary supplies to optimize resource utilization and minimize waste.
  • Upheld stringent hygiene and safety standards in all food handling and preparation processes, compliant with local health and safety regulations.
  • Collaborated effectively with kitchen team to streamline cooking processes, enhancing operational efficiency and reducing customer wait times.
  • Adapted quickly to menu modifications and culinary directives, integrating new techniques and ingredients to meet evolving dining expectations.
  • Managed simultaneous food orders in a high-volume environment, prioritizing efficiently to meet and exceed service delivery goals.

Psychiatric Technician

Carilion Clinic
01.2015 - 05.2022
  • Assists with observing the patients and reporting any unusual circumstances to the licensed nurse
  • Organizes, prioritizes and provides nursing care in accordance with unit standards
  • Completes the admission/discharge process and documentation according to unit standards in chart/EMR
  • Admissions are greeted, made comfortable, oriented to unit routines and safety precautions within 15 minutes of arrival on the unit
  • Call lights and telephones are answered promptly and basic patient needs are met, whether assigned patients or not
  • Patient safety rounds are conducted every 15 minutes or according to unit policy
  • Performs activities of daily living and assists with meeting nutritional needs of patients
  • (prepares trays, verifies diet, and feeds patients as delegated)
  • Provides patient treatments as delegated such as EKG’s, Blood Glucose testing, I&O, enemas, etc
  • Is a patient advocate, protector of patient’s rights and provider of psychological/social/cultural support
  • Treats patients with respect and dignity
  • Calls patients by name, provides privacy, etc
  • Uses system resources to meet patient’s cultural and disability needs
  • Provides patients and their families with appropriate information and care in a timely manner
  • Organizes and leads daily goals/wrap up groups
  • Reports to the licensed nurse any issues or concerns by patients verbalized or written in groups
  • Currently up to date with basic life support and CPI certifications.

Volunteer Work Experience

Southwest Virginia Wildlife Center
06.2021 - 11.2021
  • Assist veterinary and rehab staff as needed
  • Prepare meals and feed patients according to dietary needs
  • Handling and restraint of patients when directed.

Culinary Staff

Macado's Grand Pavilion
05.2014 - 03.2015
  • Mentor for new kitchen staff
  • Proficient in managing multiple job demands
  • Delivery of outstanding customer service and service recovery
  • Competent in responding to a frequently changing environment.

Heavy Equipment Operator

Capstone Logistics
11.2013 - 03.2014
  • Operated heavy forklift equipment in a safe and effective manner
  • Maintain work area in accordance with OSHA guidelines.

Entrepreneur-Landscape Architecture

Self-employed
05.2010 - 05.2014
  • Facilitated custom client design plans
  • Developed and implemented design plans for both residential and commercial clients
  • Expert in the use of a multitude of landscape architecture tools.

Associate Trainer

Blue Ridge Bread/Panera Bread
07.2009 - 10.2013
  • Mentor new associates and provide essential training
  • Manage employee relations
  • Supervise associates during training periods
  • Exhibit outstanding performance in fast-paced environment
  • Mentor/Coach employees regarding problem-solving process.

Dietary Associate

Emeritus Assisted Senior Living
08.2011 - 11.2011
  • Planned and provided comprehensive nutritional services
  • Provided customized food services to residents and family members
  • Maintained cleanliness in accordance with federal and state regulations.

Unloader/Heavy Equipment Operator

UPS- United Parcel Service
06.2012 - 10.2012
  • Proficiently operated unloading equipment for trailers and package cars
  • Provided effective team member skills to meet demanding deadlines.

Education

BBA - Business Administration

College of Coastal Georgia
Brunswick, GA
04.2027

General Studies

Virginia Western Community College
Roanoke, Virginia
08.2021

High School Diploma -

William Byrd High School
Vinton, Virginia
06.2009

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization

Certification

  • Registered Behavioral Technician (BACB)



References

References available upon request

Timeline

Line Cook

Down Under Restaurant
01.2023 - 04.2023

Volunteer Work Experience

Southwest Virginia Wildlife Center
06.2021 - 11.2021

Psychiatric Technician

Carilion Clinic
01.2015 - 05.2022

Culinary Staff

Macado's Grand Pavilion
05.2014 - 03.2015

Heavy Equipment Operator

Capstone Logistics
11.2013 - 03.2014

Unloader/Heavy Equipment Operator

UPS- United Parcel Service
06.2012 - 10.2012

Dietary Associate

Emeritus Assisted Senior Living
08.2011 - 11.2011

Entrepreneur-Landscape Architecture

Self-employed
05.2010 - 05.2014

Associate Trainer

Blue Ridge Bread/Panera Bread
07.2009 - 10.2013

BBA - Business Administration

College of Coastal Georgia

General Studies

Virginia Western Community College

High School Diploma -

William Byrd High School

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