Philip Amoah
BRONX
Summary
Dynamic parking attendant with a proven track record at Rockville Apartment Hotel, enhancing guest satisfaction through effective problem-solving and strong customer service.
Professional with experience in managing and organizing parking facilities. Recognized for strong attention to detail, ensuring efficient traffic flow and optimal space utilization. Consistently collaborates well with colleagues, adapting to changing circumstances to achieve results. Known for reliability, customer service skills, and maintaining positive demeanor in all interactions.
Overview
9
9
years of professional experience
Work History
Parking Attendant
Rockville Apartment Hotel
02.2018 - 01.2024
- Supervised parking operations to ensure efficient vehicle flow and guest satisfaction.
- Trained and mentored new staff on best practices for customer service and safety protocols.
- Implemented streamlined processes to enhance parking efficiency and reduce wait times for guests.
- Coordinated with hotel management to address guest inquiries and resolve parking-related issues promptly.
- Conducted regular inspections of parking facilities, maintaining cleanliness and safety standards consistently.
Parking Attendant
Suntreso Government Hospital
05.2015 - 03.2018
- Monitored lot occupancy levels, ensuring optimal space utilization during peak hours.
- Developed training materials focused on operational procedures and customer service excellence for new hires.
- Collaborated with security personnel to ensure the safety of vehicles and guests within the parking area.
- Answered general questions about parking fees, facilities, and directions.
Education
Associate of Arts - Engineering
MVTI
Kumasi, Ghana11-1997
Associate of Arts - Engineering
OIC
Kumasi, Ghana06-1997
High School Diploma -
Opoku Ware School
Kumasi, Ghana06-1994
Skills
- Strong customer service
- Safe driving
- Effective problem solving
- Self-motivated work ethic
- Reliable and punctual
- Patience and tolerance
Languages
English
Native or Bilingual
Timeline
Parking Attendant
Rockville Apartment Hotel
02.2018 - 01.2024
Parking Attendant
Suntreso Government Hospital
05.2015 - 03.2018
Associate of Arts - Engineering
MVTI
Associate of Arts - Engineering
OIC
High School Diploma -
Opoku Ware School