Philip Argall
Cleveland-Cliffs
Negaunee,MI
2027
years of professional experience
Results-driven professional with extensive experience at Cleveland-Cliffs as a Pellet Plant Operator, excelling in process control and equipment inspection. A strong leader skilled in safety protocols and plant optimization, consistently enhancing operational efficiency and product quality while ensuring compliance with safety standards. Proven ability to solve problems and prepare detailed reports. Hourly crew coordinator for 15 years. Fill in control room operator for 3 years. Posted full time control room operator for the last 2 years.
Work History
Pellet Plant Operator
20 Years 9 Months- Monitored plant equipment to maintain safe, continuous production operations.
- Operated controls and instrumentation to regulate process flow and product quality.
- Inspected machinery for leaks, abnormal readings, and mechanical issues.
- Adjusted valves, pumps, and conveyors to support efficient material movement.
Inside Sales Representative
- Managed inbound customer inquiries and recommended industrial supply products based on application requirements.
- Prepared accurate quotes, pricing, and order entries using ERP and CRM systems.
- Followed up on open opportunities to support sales pipeline and close pending orders.
- Coordinated with warehouse and purchasing teams to confirm product availability and delivery timelines.
Service Manager
- Supervised service desk operations, ensuring prompt resolution of customer inquiries and escalations.
- Coordinated associate schedules to maintain coverage across front-end and customer service areas.
- Trained team members on service standards, register procedures, and issue-resolution protocols.
- Monitored daily workflow to improve efficiency, accuracy, and customer satisfaction.
Gas Station Attendant
- Assisted customers with fuel purchases, payment processing, and store inquiries.
- Restocked convenience items and maintained organized merchandise displays.
- Cleaned fuel pumps, counters, restrooms, and service areas to support safe conditions.
- Monitored gas station inventory and reported low stock items for replenishment.
Education
High School Diploma
Skills
Lockout and tagout procedures
Safety procedures
Strong leader
Standard operating procedures
Documentation skills
Safety inspections
Equipment inspection
Plant optimization
Controls monitoring
Preventive Maintenance
Environmental awareness
Process control
System monitoring
Sample collecting
Safety protocols
Quality control
Mechanical aptitude
Preparing reports
Work order processing
Solving problems
Plant operations
Timeline
Pellet Plant Operator
Cleveland-Cliffs
01.2006 - CurrentRead More
Inside Sales Representative
Ok Industrial Supply
1999 - 2006Read More
Service Manager
Walmart
1993 - 1999Read More
Gas Station Attendant
Uhl's Service
1988 - 1993Read More
Ishpeming Public Schools
High School Diploma
Read More