PHILIP BANOGON
Honolulu
Summary
Knowledgeable of Hotel's Food and Beverage service operation systems. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
41
41
years of professional experience
Work History
United Airline Airport Lounge Bartender
Sodexo United Airline Lounge Honolulu Airport
Honolulu
04.2022 - 05.2026
- Prepared and served a variety of beverages to guests promptly.
- Managed bar inventory and ordered supplies to ensure optimal stock levels for smooth service.
- Ensured cleanliness and organization of the bar area at all times.
- Welcomed guests, provided menu recommendations, and maintained a hospitable atmosphere to enhance guest experience.
- Open and close guest tabs, process payments (cash, credit card) and operate the Point of Sales (POS) systems accurately.
- Track supply levels, restock liquor bottles, mixers, and garnishes, and manage ice and beer keg.
- Handled multiple customer requests, coordinated orders from servers, and performed cleaning tasks simultaneously during busy shifts to ensure efficient service.
Food and Beverage Supervisor Hotel
Palau Pacific Resort
Koror, Palau Micronesia
05.2001 - 06.2024
- Supervised daily operations of food and beverage departments.
- Managed staff schedules and ensured adequate coverage during peak hours.
- Trained new employees on service standards and company policies.
- Responsible for the daily operations of all Food and Beverage outlets, Banquet setup and service operations.
- Assist Food and Beverage Manager when needed.
Valet Parking Attendant
ABM Parking Services
Honolulu
05.2017 - 09.2017
- Valet Parking Attendant responsibility to assist parking and retrieving guest vehicles
- Responsible for welcoming guests, give a fond farewell, assisting guest with luggage, providing directions and other guest related assistance.
- Minimized hazard to vehicles and individuals by keeping parking areas clean and orderly.
Valet Parking Supervisor
Elite Parking Management Services
Honolulu
05.2016 - 05.2017
- Oversaw daily valet operations, ensuring efficient vehicle handling.
- Trained and mentored staff on parking protocols and customer service.
- Coordinated parking logistics during peak hours to maximize space utilization.
- Performed a variety of tasks. Work under general supervision.
- Leads and directs the work of others. A certain degree of creativity and latitude is required. Typically reports to manager.
Food Service Supervisor
Kuakini Health Systems
Honolulu
06.2014 - 10.2015
- Supervised daily food service operations and ensured compliance with health standards.
- Coordinated staff schedules to maintain adequate coverage during peak meal times.
- Trained new employees on food safety protocols and customer service expectations.
- Responsible for the daily, weekly, and monthly of food and beverage inventory.
- Manage and full responsible of Kuakini Geriatric Care Facility of the daily operations of Food Service Facility for breakfast, lunch, and dinner.
- Supervised and participated in kitchen area cleaning schedule activities.
- Responsible for daily and weekly purchase order and delivery.
- Observe and evaluate workers and work standard procedures to ensure quality standard services and complete disciplinary write up when needed.
- Responsible for hiring, interviewing, and termination.
- Responsible for the monthly department training standard according to the yearly training program.
- Recommend maintain and improve the highest quality of service according to the department operational system.
Restaurant Supervisor
Kenny's Restaurant
Honolulu
10.2012 - 06.2013
- Supervised daily restaurant operations and ensured compliance with health standards.
- Trained and mentored staff on customer service and food safety protocols.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Observe and evaluate employees performance and work standard procedures to ensure quality standard of services are provided and complete disciplinary write-ups when needed.
- Trained employees in food service, food preparation, sanitation, and safety procedures.
Assistant Manager
Jollibee Food Corporation
Honolulu
10.2010 - 06.2013
- Supervised daily operations to ensure team performance and service quality.
- Trained and mentored staff in customer service best practices and operational procedures.
- Collaborated with management to implement promotional campaigns and menu updates.
- Assist the General Manager in a day to day operations.
- Manage the kitchen operations from ordering, preparation, food controlling, cleanliness, crew scheduling, inventory, crew updates training.
- Responsible for the daily, weekly, and monthly of food and beverages inventory.
- Observe and evaluate employees work standard procedures, quality of standard services, and complete disciplinary writes up when needed.
Japanese Restaurant Cashier
Ezogiku Corporation
Honolulu
08.2008 - 09.2010
Cashier Supervisor
Ezogiku Corporation
Honolulu
08.2008 - 09.2010
- Supervised daily cash operations and ensured compliance with company policies.
- Trained new cashiers on register systems and customer service techniques.
- Managed staff schedules to maintain optimal coverage during peak hours.
- Observe and evaluate cashier working procedures, coordinate activities on handling and receiving cash and the process of credit card payment.
Store Manager
Popeyes Chicken
Honolulu
11.2005 - 06.2008
- Managed daily operations and ensured compliance with health and safety standards.
- Trained and supervised staff to maintain high service quality and performance.
- Oversaw inventory management and coordinated supply orders for optimal stock levels.
- Manage daily, weekly food and beverage purchases ordered, the daily, weekly, and monthly inventory, and the daily, weekly, and monthly operations reports.
- Prepares and conducts updated monthly training programs, employees job performance evaluation
- Prepares daily employees duty work schedule and conducts monthly employees meetings.
- Improve and maintain the highest quality of customer service and eliminate customer complaints.
Restaurant Manager
Hotel Nikko Saipan
11.1993 - 08.1999
- Managed daily restaurant operations, ensuring smooth service and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak dining hours.
- Implemented training programs for new employees on service standards and menu knowledge.
- Responsible for the daily, weekly,,and monthly sales reports and Food and Beverage inventory.
- Prepared and conduct updated monthly training program, the employees job performance evaluation.
- Assist other Restaurant Outlets, Bar Outlets, and Banquet Service Functions when needed.
Hotel Beverage Manager
Hyatt Regency Dubai and Galleria
05.1990 - 10.1992
- Managed beverage inventory and ordered supplies for high-volume service.
- Developed drink menus to enhance guest experiences and elevate offerings.
- Trained staff on beverage preparation and customer service best practices.
- Managed and fully responsible for all daily operations of all beverage and bars outlets, main bar, pool bar, and banquet bar service.
- Responsible for the daily and weekly beverage purchase orders according to daily consumption and inventory and also the daily, weekly, and monthly inventory and sales report.
- Prepares the daily, weekly, and monthly forecasts sales report.
- Prepares and conducts updated monthly training program and employees job performance evaluation.
- Prepares daily and weekly duty employees schedule.
- Coordinated to all beverage suppliers for any hotel events and promotions.
- Assisted other F&B outlets for any assistance and help.
Assistant Bar Manager
Oman Sheraton Hotel
Muscat Oman
10.1985 - 05.1990
- Assisted in managing bar operations and staff scheduling at luxury hotel venue.
- Trained new bartenders on cocktail preparation and customer service standards.
- Coordinated inventory management for bar supplies and beverage stock levels.
- Managed and full responsible for the daily operations of all Bars Outlets, Main Bar, Room Service Bar, and Banquet Bar Service.
- Handled the daily and weekly purchase orders, inventory management, forecasts, and sales reports for all bar outlets.
- Coordinate to all beverage suppliers for any hotel functions, events and promotions.
- Prepares the daily and weekly employees duty schedule.
Education
Remington College
Honolulu , HIAraullo High School Manila
Manila, Philippines , Philippines Electronic Service Technician
Araullo Vocational And Technical School
Manila, Philippines , Philippines Skills
- Beverage Preparation and Management
- Point of sale Operation
- Food Safety Regulations and Compliance
- Inventory management
- Restaurant/ Quick Service Restaurant/Hotel Food and Beverage Operations
Timeline
United Airline Airport Lounge Bartender
Sodexo United Airline Lounge Honolulu Airport
04.2022 - 05.2026
Valet Parking Attendant
ABM Parking Services
05.2017 - 09.2017
Valet Parking Supervisor
Elite Parking Management Services
05.2016 - 05.2017
Food Service Supervisor
Kuakini Health Systems
06.2014 - 10.2015
Restaurant Supervisor
Kenny's Restaurant
10.2012 - 06.2013
Assistant Manager
Jollibee Food Corporation
10.2010 - 06.2013
Japanese Restaurant Cashier
Ezogiku Corporation
08.2008 - 09.2010
Cashier Supervisor
Ezogiku Corporation
08.2008 - 09.2010
Store Manager
Popeyes Chicken
11.2005 - 06.2008
Food and Beverage Supervisor Hotel
Palau Pacific Resort
05.2001 - 06.2024
Restaurant Manager
Hotel Nikko Saipan
11.1993 - 08.1999
Hotel Beverage Manager
Hyatt Regency Dubai and Galleria
05.1990 - 10.1992
Assistant Bar Manager
Oman Sheraton Hotel
10.1985 - 05.1990
Remington College
Araullo High School Manila
Electronic Service Technician
Araullo Vocational And Technical School