Philip Barbara
Walnut Creek,CA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement, satisfaction, and problem solving. Skilled in the usage of a broad range of tools and materials for commercial projects.
Overview
5
5
years of professional experience
Work History
Floor Supervisor
Ace Hardware
01.2020 - Current
- Supervised floor operations, overseeing inventory management and customer assistance
- Provided leadership to team members, ensuring efficient operations and customer satisfaction.
Front Desk
Crunch Gym
01.2019 - 01.2020
- Managed front desk operations, ensuring smooth customer experiences
- Handled inquiries, resolved issues, and maintained a welcoming environment.
Education
General Education -
Diablo Valley Community College
12.2020
General Education -
Monte Vista High School
Danville, CA01.2017
Skills
- Proven track record in customer service, ensuring satisfaction and loyalty
- Background in hospitality, fostering positive experiences for guests
- Dedicated volunteer with a commitment to community service
- Previous roles include busboy and courtesy clerk, demonstrating adaptability and teamwork
- Consistent Customer Satisfaction
- Team Leadership
- POS systems operations
- Team Supervision
- Staff Coaching
- Policy Enforcement
- Stock management
- Employee Training
- Store operations
- Forklift Operation
- Loading and unloading
Business References
Jacqui Amayo, Owner of Danville Choclates
925-314-0001
Timeline
Floor Supervisor
Ace Hardware
01.2020 - Current
Front Desk
Crunch Gym
01.2019 - 01.2020
General Education -
Diablo Valley Community College
General Education -
Monte Vista High School
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