Philip Brumback
Waco,TX
Overview
12
12
years of professional experience
1
1
Certification
Work History
Franchise Candidate Qualifier
Neighborly
Waco, TX
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
INSURANCE SALES REPRESENTATIVE
Texas Farm Bureau Insurance
Waco, TEXAS
10.2022 - 06.2024
- Produce detailed reports outlining key performance indicators related to sales objectives.
- Maintain accurate records of sales activity, including data related to customer contacts, policy changes, and other pertinent information.
- Collaborate and coordinate with underwriters to expedite the processing of applications and claims payments.
- Prepare quotes and proposals based on clients' requirements and needs.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Submit forms to obtain binder coverage.
- Manage customer complaints and inquiries in a courteous and efficient manner.
- Attends training sessions regularly to remain up-to-date on industry best practices.
FOOD AND CONSUMABLES TEAM ASSOCIATE
Wal-Mart
US
01.2022 - 10.2022
- Coordinated duties and tasks with team and team lead
- Learned and retained store management policies
- Ensured the highest level of customer satisfaction by providing friendly and efficient service.
- Provided assistance in stocking shelves, organizing merchandise displays, and replenishing inventory levels as needed.
- Developed strong customer service and communication skills through daily interactions with customers.
- Notified supervisors of item shortages and organized materials in appropriate locations.
YOUTH MINISTRY INTERN
Oak Hill Church of Christ
US
06.2021 - 08.2021
- Scheduled, planned, and set up for various events
- Dealt with customer and member complaints and concerns
- Worked with other office staff to complete tasks
- Compiled information relative to the assigned program.
- Demonstrated excellent communication skills by effectively interacting with members via phone, email and in-person.
- Developed extensive knowledge of customer service principles and practices, including rapport building and conflict resolution.
- Facilitated discussion groups around topics relevant to teen life today.
- Advised leadership team on best practices for engaging young people.
CASHIER AND TEAM MEMBER
Chick-Fil-A
US
01.2014 - 01.2016
- Trained for leadership positions
- Operated cash register and accurately processed payments
- Provided efficient and courteous service to customers.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Utilized problem solving skills to effectively handle difficult situations.
- Maintained inventory and store visual presentation to meet customer needs.
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products.
Education
Associates of Arts - General Academics
Freed-Hardeman University
Henderson, TENNESSEE01-2021
Skills
- Critical thinking
- Teamwork and leadership abilities
- Risk Management
- Customer Service and Assistance
- Case Management
- Advanced PC & Apple experience
- Operational Efficiency
- Schedule Coordination
- Report Writing
- Planning and Coordination
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Texas Property & Casualty Agent
Timeline
Franchise Candidate Qualifier
Neighborly
11.2024 - Current
INSURANCE SALES REPRESENTATIVE
Texas Farm Bureau Insurance
10.2022 - 06.2024
FOOD AND CONSUMABLES TEAM ASSOCIATE
Wal-Mart
01.2022 - 10.2022
YOUTH MINISTRY INTERN
Oak Hill Church of Christ
06.2021 - 08.2021
CASHIER AND TEAM MEMBER
Chick-Fil-A
01.2014 - 01.2016
Associates of Arts - General Academics
Freed-Hardeman University