Philip Dapaah
Reliable Independent Dependable Efficient LLC
New Albany,OH
13
years of professional experience
Results-driven Field Manager with expertise in enhancing project efficiency and team leadership. Known for attention to detail and effective corrective action implementation, consistently improving client satisfaction and operational outcomes.
Work History
Field Manager
7 Years 3 Months- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Coordinated field activities, optimizing resource allocation to enhance project efficiency.
- Trained and mentored team members on best practices and operational procedures.
- Developed strategic plans to improve workflow processes and reduce operational delays.
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Facilitated field operations through supervision and direction of field personnel.
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Increased project completion rates with meticulous planning, organization, and execution of tasks.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Direct Support Professional
7 Months- Provided compassionate support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Monitored client progress and adapted interventions based on ongoing assessments and feedback from families.
- Trained and mentored new staff on best practices for caregiving, ensuring high-quality service delivery.
- Implemented behavior management strategies that resulted in improved client engagement and reduced incidents.
- Conducted regular safety checks and maintained a safe environment for clients, fostering well-being and comfort.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Transported clients to medical and dental appointments to provide support.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
Direct Support Professional
5 Years 6 Months- Implemented behavior management strategies that resulted in improved client engagement and reduced incidents.
- Advocated for client rights and needs in community settings, enhancing access to resources and services.
- Collaborated with healthcare professionals to coordinate comprehensive care, optimizing client health outcomes.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored progress and documented patient health status changes to keep care team updated.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
Education
Bachelor of Arts - Aviation Management
Associate of Applied Science - Unmanned Aerial Systems
Associate of Applied Science - Nursing
- [Number] GPA 3.6
Skills
Field operations
Corrective action implementation
SOP implementation
Onboarding and orientation
Hiring and training
Scheduling and coordinating
MS office
Multitasking Abilities
Reliability
Attention to detail
Staff management
Staff training
Team leadership
Administration and reporting
Accomplishments
I have a Private Pilot Certificate and a Nurse's Aide Certificate
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact.
Outdoor Recreation
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Volunteer Travel
Drone Piloting
Timeline
Field Manager
Reliable Independent Dependable Efficient LLC
03.2019 - CurrentRead More
Direct Support Professional
Caregiver Services Inc.
07.2018 - 02.2019Read More
Direct Support Professional
Aspen Community Living
01.2013 - 07.2018Read More
The Ohio State University
Bachelor of Arts from Aviation Management
Read More
Sinclair Community College
Associate of Applied Science from Unmanned Aerial Systems
Read More
Columbus State Community College
Associate of Applied Science from Nursing
Read More