Philip Ferrini
Sunrise,Florida
Overview
16
16
years of professional experience
Work History
Sales Associate
Direct Sales Advantage
Sunrise, FL
04.2016 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Adhered to company initiatives and achieved established goals.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Assessed customer needs to provide assistance and information on product features.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Communicated effectively with customers regarding their needs or concerns during the moving process.
- Assisted in estimating costs and timeframes for moving projects.
Salesperson
Devsher Importing
Hollywood, FL
02.2009 - 01.2016
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Acquired new customers and identified unique needs to deliver relevant products.
- Generated new business opportunities through cold calling campaigns.
- Greeted and assisted customers to foster positive experiences.
- Developed key customer relationships to increase sales.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Developed and implemented strategies to meet sales quotas.
Education
High School Diploma -
Coconut Creek High
Coconut Creek, FL09-1994
Skills
- Upselling
- Prospecting and telemarketing
- Written and oral communication skills
- Excellent communication skills
- Excellent people skills
- CRM software proficiency
- B2B sales and customer service
- Relationship selling
- Positive and professional
- Relationship building
- Building rapport
Timeline
Sales Associate
Direct Sales Advantage
04.2016 - Current
Salesperson
Devsher Importing
02.2009 - 01.2016
High School Diploma -
Coconut Creek High