Dynamic leader with proven success in enhancing user experiences and driving project efficiency. Skilled in strategic planning, technical troubleshooting, and fostering collaboration across teams.
Overview
11
11
years of professional experience
Work History
Owner/Operator
SRP
San Francisco, CA
01.2020 - Current
Managed daily operations, enhancing service delivery and operational efficiency.
Led product strategy to enhance user experience and market competitiveness.
Collaborated with cross-functional teams to define product requirements, aligning offerings with customer needs.
Completed day-to-day duties accurately and efficiently.
Worked with diverse coworkers to achieve goals and resolve product and service issues.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Technical Director
Kami-con
Birmingham, Alabama
02.2015 - Current
Led technical teams to develop innovative software solutions addressing industry challenges, enhancing client satisfaction.
Managed project lifecycles from concept to deployment, ensuring timely delivery.
Collaborated with cross-functional teams to align technical strategies with business objectives.
Oversaw system architecture design and implementation, resulting in increased performance efficiency.
Mentored junior engineers, fostering skills development and knowledge transfer.
Conducted technical reviews and assessments to ensure quality and compliance standards.
Spearheaded technology adoption initiatives to enhance operational capabilities and productivity.
Live Sound Engineer
IATSE
San Francisco, CA
01.2015 - 12.2020
Operated sound mixing consoles during live events for optimal audio quality.
Collaborated with performers to determine specific sound requirements, enhancing overall audio experience.
Set up and tested audio equipment before events to ensure functionality.
Troubleshot technical issues promptly, minimizing disruptions and maintaining show continuity.
Coordinated with production teams to ensure sound design aligned with event vision, contributing to a cohesive audience experience.
Trained junior staff on equipment usage and best practices in live sound engineering.