Philip Hewitt
Bristol,IN
Summary
Dynamic IT professional with over 15 years of experience delivering innovative solutions and enhancing operational efficiency. Proven track record of exceptional customer service combined with technical expertise to drive project success. Committed to fostering collaborative environments that promote continuous improvement and strategic growth within IT departments. Eager to contribute a strong blend of technical skills and a customer-focused approach to elevate organizational performance.
Overview
15
15
years of professional experience
Work History
Owner
Elkhart Computer Systems
10.2020 - Current
- Operate all aspects of my small business. Taking calls from customers. Scheduling service calls. Providing onsite and remote service. Services include hardware and software support, small business and home networking, and infrastructure updates. Creating estimates and proposals for needed technology for customers. Invoicing and accepting payment for services.
IT Administrator
Agdia
04.2017 - Current
- Setup and maintain server environments. Configure group policies and Active Directory. Provide desk side support. Plan, purchase, prepare, and deploy new technologies. Manage Office 365 subscriptions. Manage hosted email environment. Build and manage Windows images using the FOG open source system. Install and support SQL Server environment. Support Agdia’s ERP system. Manage Hyper-V environment. Manage the DSX door access system. Manage door security panel users. Manage PBX phone system (3CX). Maintain printers building wide including laser, ink jet, and Zebra label printers. Collaborate with third party vendors as needed. All other tasks assigned by IT director.
IT Technician
Concord Community Schools
11.2015 - 04.2017
- Responsible for technical support of the four elementary buildings. Diagnosing and repairing many types of technology including PCs, Macs, iPads, printers, projectors, interactive whiteboards, networking equipment, and A/V systems. Responsible for maintaining and administering SCCM environment.
Technology Technician
Middlebury Community Schools
08.2010 - 11.2015
- Diagnose, resolve, and log problems with many types of technology. Technology including PCs, printers, projectors, networking equipment, and interactive whiteboards. Maintain inventory for district computer systems.
Education
ENS Group
Ft Wayne, IN03.2016
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Signal Learning
Mishawaka, IN04.2009
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Cedarville University
Cedarville, OH08.2004
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Piedmont Baptist College
Winston-Salem, NC08.2003
Skills
- Active Directory administration
- Windows server administration
- HyperV administration
- SQL server administration
- Desktop support services
- Printer troubleshooting and maintenance
- Technical support for A/V equipment
- Hardware diagnostics and repair
- Application troubleshooting expertise
- Proficient in Windows setup and troubleshooting
- Network infrastructure management
- Microsoft office/Office 365 management and support
Timeline
Owner
Elkhart Computer Systems
10.2020 - Current
IT Administrator
Agdia
04.2017 - Current
IT Technician
Concord Community Schools
11.2015 - 04.2017
Technology Technician
Middlebury Community Schools
08.2010 - 11.2015
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Signal Learning
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Cedarville University
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Piedmont Baptist College
ENS Group