Philip Jordan
Halfmoon,New York
Summary
Dedicated professional with extensive experience in client advisory roles, specializing in vehicle features and financing options. Proven track record of cultivating strong client relationships and effectively addressing inquiries to enhance satisfaction. Consistently recognized for delivering exceptional service and support in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Client Advisor
BMW of South Albany
Glenmont, New York
10.2022 - 09.2025
- Provided expert knowledge on vehicle features and financing options.
- Guided clients in selecting vehicles tailored to their preferences and needs.
- Coordinated test drives to elevate client engagement and satisfaction.
- Developed strong relationships with clients through effective communication.
- Leveraged CRM software to manage client interactions and ensure timely follow-ups.
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
Client Advisor
Keeler Motor Car Co.
Latham, New York
06.2017 - 09.2022
- Guided clients in selecting vehicles tailored to their preferences and needs, enhancing satisfaction.
- Provided expert knowledge on vehicle features and financing options.
- Coordinated test drives to enhance client experience and engagement.
- Developed strong relationships with clients through effective communication.
- Cultivated relationships with clients through proactive communication and consistent follow-up.
- Addressed client inquiries and resolved issues promptly, ensuring a seamless experience.
- Collaborated with sales team to streamline processes and improve service delivery.
Client Advisor
Capital Cities Imported Cars, Inc.
Glenmont, New York
06.2007 - 06.2017
- Executed duties and responsibilities aligned with recent positions to ensure continuity in service delivery. Capital Cities Imported Cars, Inc., later became BMW of South Albany, which belongs to the Albany Auto Group, LLC.
Education
Bachelor of Science - Elementary Education
Bloomsburg University
Bloomsburg, Pennsylvania12-1972
Timeline
Client Advisor
BMW of South Albany
10.2022 - 09.2025
Client Advisor
Keeler Motor Car Co.
06.2017 - 09.2022
Client Advisor
Capital Cities Imported Cars, Inc.
06.2007 - 06.2017
Bachelor of Science - Elementary Education
Bloomsburg University