Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Labonte

WATERBURY,8

Summary

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Service Manager

Superior Hvac & Tank Removal
01.2023 - Current

Scheduled services

Scheduled installs

Wrote estimates

Ordered material for installs making sure arrived ontime

Watched prices of goods to maximize profits

Inside Sales Representative

Fw Webb Co
03.2020 - 01.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Counter Sales Executive

Fw Webb Co
06.2012 - 03.2020
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Resolved customer complaints promptly, maintaining a high level of satisfaction
  • Handled inventory management tasks, ensuring optimal stock levels for maximum sales potential.
  • Implemented upselling techniques during transactions, increasing average transaction value consistently.
  • Conducted regular inventory audits to identify discrepancies and correct them proactively.
  • Stayed current on industry trends, allowing for informed recommendations when assisting customers with their purchases.

Warehouse Worker

Fw Webb Co
05.2010 - 06.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Hvac/R - HVAC Installation And Repair

Porter And Chester Institute - Watertown
Oakville, CT
10.2007

Dipolma - Technology Education

Crosby High School
Waterbury, CT
06.2006

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Trustworthy and Honest

Timeline

Service Manager

Superior Hvac & Tank Removal
01.2023 - Current

Inside Sales Representative

Fw Webb Co
03.2020 - 01.2023

Counter Sales Executive

Fw Webb Co
06.2012 - 03.2020

Warehouse Worker

Fw Webb Co
05.2010 - 06.2012

Hvac/R - HVAC Installation And Repair

Porter And Chester Institute - Watertown

Dipolma - Technology Education

Crosby High School
Philip Labonte