Philip Maglione
Negotiator
Staten Island,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Debt Negotiator
National Debt Relief
New York, NY
09.2018 - 10.2022
- Answered hundreds of customer communications per day via telephone, email and web chat.
- Produced budget tools, educational support and referrals for clients.
- Contacted major credit bureaus to obtain copies of files and discuss specific entries.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans.
- Calculated clients' available monthly income to meet debt obligations.
Account Manager
HomeAdvisor
New York, NY
08.2017 - 08.2018
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Education
Bachelor of Arts - Criminal Justice
SUNY At Albany
Albany, NY 08.2013 - 05.2017
Skills
Report monitoring
Budget preparation
Credit report pulling
Debt solution management
Data Entry
MS Office
New account creation
Account verification
Timeline
Debt Negotiator
National Debt Relief
09.2018 - 10.2022
Account Manager
HomeAdvisor
08.2017 - 08.2018
Bachelor of Arts - Criminal Justice
SUNY At Albany
08.2013 - 05.2017