Philip Morales
Everett,WA
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
Communication Technician
Comcast
08.2001 - 12.2022
- Coordinated installation of new users and relocations of existing users.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Installed and repaired network cabling, and hardware to maximize operational efficiency.
- Provided training to customers to enhance use and understanding of network systems.
- Responded to service requests during and after business hours.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and configured new devices and system components.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Aircraft Maintenance Technician
Boeing
08.1997 - 03.1999
- Inspected airframes to detect wear and other defects.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Diagnosed faults and developed resolution plans.
- Recorded maintenance actions in aircraft logbooks.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
Aircraft Maintenance Technician
US Air Force
03.1981 - 04.1997
- Inspected airframes to detect wear and other defects.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Diagnosed faults and developed resolution plans.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Performed flight line AFE preflight and postflight requirements.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Recorded maintenance actions in aircraft logbooks.
- Assisted with aircraft and equipment transport and movement.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
Education
Associate of Science - Computer And Information Sciences
Edmonds Community College
Lynnwood, WA08.2021
Skills
- Writing Reports
- Installing Equipment
- Configuring Equipment
- Device Installation
- Installation and Maintenance
- Educating Customers
- Troubleshooting Systems
- Troubleshooting and Repair
- Safety Practices
- Equipment Safety
- Troubleshooting and Resolution
- Service Documentation
- Work Order Completion
- Safety Awareness
Timeline
Communication Technician
Comcast
08.2001 - 12.2022
Aircraft Maintenance Technician
Boeing
08.1997 - 03.1999
Aircraft Maintenance Technician
US Air Force
03.1981 - 04.1997
Associate of Science - Computer And Information Sciences
Edmonds Community College
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