Philip Perez
Millington,TN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
32
32
years of professional experience
Work History
Asset Protection Coordinator
Bass Pro Shops
11.2024 - Current
- Monitored store premises to identify potential theft and safety hazards.
- Assisted in developing loss prevention strategies to minimize shrinkage.
- Conducted routine audits of inventory and security systems for compliance.
- Collaborated with team members to implement training on asset protection protocols.
- Utilized surveillance equipment to monitor customer activity and deter theft.
- Maintained a high degree of confidentiality while handling sensitive information related to ongoing investigations or litigation.
Patrolman
Memphis Police Department
04.1994 - 03.2023
- Enforced local laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses.
- Collaborated with community members to build trust and improve neighborhood relations.
- Trained new recruits on department policies, procedures, and best practices for policing.
- Detained suspects for investigation, gathering evidence and preparing detailed reports for successful prosecutions.
- Testified in court proceedings as required, presenting clear accounts of cases handled and supporting evidence gathered.
- Thoroughly analyzed criminal information and processed crime scenes.
Education
BBA - Accounting
University of Memphis
Memphis12-1999
Skills
- Video surveillance management
- Workplace safety training
- Meticulous attention to detail
- Risk assessment skills
- Incident documentation
- Proficient in surveillance methods
- Standards enforcement
- Crisis resolution
- Performing comprehensive security audits
- Customer service expertise
- Proficient in theft prevention strategies
Timeline
Asset Protection Coordinator
Bass Pro Shops
11.2024 - Current
Patrolman
Memphis Police Department
04.1994 - 03.2023
BBA - Accounting
University of Memphis