Jayme Hernandez
Fort Worth,TX
Summary
Experienced with security protocols, surveillance systems, and risk management. Utilizes strategic thinking to prevent loss and ensure asset safety. Strong understanding of teamwork and adaptability to changing security needs.
Overview
7
7
years of professional experience
Work History
Asset Protection Agent
Lowes Home Improvment
01.2025 - Current
- Facilitated training sessions for new hires on company policies and procedures related to asset protection and safety measures.
- Ensured compliance with local laws and regulations pertaining to workplace health and safety standards as well as industry-specific guidelines.
- Evaluated effectiveness of existing security protocols regularly so adjustments can be made when necessary.
- Reduced inventory shrinkage by implementing effective asset protection strategies.
- Helped create ideal atmosphere for diverse workforce and customer base.
Loss Prevention Investigator
Sephora
04.2024 - 01.2025
- Performed security walks around store to monitor employee and customer activities.
- Ensured compliance with local laws and regulations pertaining to loss prevention activities, avoiding potential fines or penalties.
- Utilized advanced investigative techniques to uncover internal theft cases, leading to swift resolution and termination when appropriate.
Loss Prevention Officer
Neiman Marcus
11.2023 - 04.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Security Officer/Administrative Assistant
Legacy Enforcement Agency
10.2021 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Sales Associate
Kay Jewelers
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Canvasser
Atlantic Key Energy
07.2021 - 11.2022
- Skilled at working independently and collaboratively in a team environment.`
- Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
- Ensured compliance with all company policies and local regulations when conducting sales activities in designated territories.
- Maximized productivity during peak selling hours by scheduling appointments efficiently throughout the day.
- Achieved sales quotas consistently despite challenging weather conditions or other external factors affecting door-to-door campaigns.
Canvasser
Solar Bros
10.2020 - 07.2021
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
- Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
Shoe Sales Associate
Shoe Show
08.2018 - 10.2020
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
Education
High School Diploma -
Callisburg High School
Callisburg, TexasSkills
- Strong ethical standards
- Risk management
- Loss prevention techniques
- Video surveillance management
Timeline
Asset Protection Agent
Lowes Home Improvment
01.2025 - Current
Loss Prevention Investigator
Sephora
04.2024 - 01.2025
Loss Prevention Officer
Neiman Marcus
11.2023 - 04.2024
Sales Associate
Kay Jewelers
11.2022 - 02.2023
Security Officer/Administrative Assistant
Legacy Enforcement Agency
10.2021 - 01.2024
Canvasser
Atlantic Key Energy
07.2021 - 11.2022
Canvasser
Solar Bros
10.2020 - 07.2021
Shoe Sales Associate
Shoe Show
08.2018 - 10.2020
High School Diploma -
Callisburg High School
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