PHILIP SHIPE
Pittsburgh,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Handles team needs with forward-thinking strategies and strong focus on daily requirements.
Overview
7
7
years of professional experience
Work History
Shift Leader
Chick-Fil-A Mcknight Rd
06.2017 - Current
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Developed training program for new employees, speeding up their integration into team.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Achievement House Cyber Charter
333 Allegheny Ave Oakmont PA 06-2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Role Modeling
- Creative Problem-Solving
- Decision-making capabilities
- Staff education and training
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Teamwork and Collaboration
Timeline
Shift Leader
Chick-Fil-A Mcknight Rd
06.2017 - Current
High School Diploma -
Achievement House Cyber Charter
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