Philip Stoops
Glen Mills,PA
Summary
Dynamic franchising and retail executive with over 25 years of experience in franchise consulting, multi-unit retail operations, and strategic sales leadership. Proven ability to launch and expand retail and franchise networks while driving exceptional performance. Adept at guiding entrepreneurs through the franchise selection process, optimizing operational efficiencies, and developing innovative customer engagement strategies.
Overview
28
28
years of professional experience
Work History
Founder
Tenet Advisors, LLC
01.2020 - Current
- Conduct comprehensive client assessments to analyze financial capabilities, goals, and interests
- Research and evaluate various franchise models and market trends to curate tailored opportunities
- Guide clients through due diligence, providing financial analyses and legal contract reviews
- Offer ongoing support and strategic insights for successful franchise selection and operation
President
Agile Delivery Services, LLC
09.2018 - Current
- Established and led a last-mile delivery logistics team handling Amazon deliveries, generating $4M+ in annual revenue
- Implemented route optimization strategies, reducing operational costs by 20%
- Developed training programs to improve team performance and customer satisfaction
- Earned multiple awards for safety, quality, and performance excellence
Franchise Partner
Philly Trampoline Parks, LLC
01.2013 - 06.2022
- Managed the establishment and operations of multiple Sky Zone Indoor Trampoline Park franchises in the Greater Philadelphia and New Jersey markets
- Recognized as 'Franchise Partner of the Year' in 2014
- Served on the Franchise Advisory Council and Sky Zone Brand Council to influence strategic brand decisions
Director of Sales, Company-Owned Retail & Indirect
AT&T
09.2004 - 10.2012
- Oversaw 33 retail stores with 300+ employees, driving $750M in revenue and surpassing sales targets by 35%
- Implemented a CRM strategy that increased customer satisfaction by 25% within four months
- Led the launch of AT&T Customer Experience stores in Philadelphia, boosting sales by 35%
- Directed the integration of two sales channels post-merger, overseeing 300 distribution points and 60 direct reports
- Managed $600M in annual sales and over 1M subscribers, maintaining top national performance rankings
Indirect Channel Manager - National
AT&T
01.1997 - 01.2004
- Led operational readiness, training, and communication for new offers, promotions, and products, driving $250M+ in revenue
- Conducted feasibility studies and presented sales forecasts to C-suite executives
- Led the project team for PocketNet, AT&T’s first mobile web browser, achieving 25,000 initial sales in six months
- Established and expanded AT&T’s wireless dealer network in Philadelphia, launching 300+ retail locations and surpassing sales goals by 150%
Education
Bachelor of Science (BS) - Business Administration and Management
Skills
- Franchise Consulting & Development
- Multi-Unit Retail Management
- Strategic Franchise Partnerships
- Business Growth & Expansion
- Sales Optimization & Revenue Growth
- Operations & Process Improvement
- Customer Experience & Retention Strategies
- Leadership & Team Development
- Market Analysis & Competitive Research
- Contract Negotiation & Due Diligence
- Team leadership
- Strategic thinking
- Entrepreneurial and innovative
Honors And Awards
- Franchise Partner of the Year – Sky Zone
- Franchise Advisory Council Member – Sky Zone
- Marketing Brand Council Member – Sky Zone
- Amazon Exceptional Delivery Service Provider (2018 - 2024)
Timeline
Founder - Tenet Advisors, LLC
01.2020 - Current
President - Agile Delivery Services, LLC
09.2018 - Current
Franchise Partner - Philly Trampoline Parks, LLC
01.2013 - 06.2022
Director of Sales, Company-Owned Retail & Indirect - AT&T
09.2004 - 10.2012
Indirect Channel Manager - National - AT&T
01.1997 - 01.2004
Shippensburg University of Pennsylvania - Bachelor of Science (BS), Business Administration and Management
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