Philip Wells Wimberley

• Coordinated pricing, scheduling, and service questions, including tennis and pickleball court reservations and daily scheduling.
• Delivered exceptional guest services, ensuring satisfaction and prompt resolution of inquiries.
• Managed scheduling of personal training sessions and wellness programs for members.
• Coordinated events and activities, enhancing community engagement within the facility.

• Coordinated tennis court bookings and member scheduling to optimize usage and enhance member experience. Supported front desk operations and facilitated effective customer communication to improve service quality. Ensured pool safety during all operating hours. Facilitated smooth daily operations to enhance customer experience during busy summer seasons.
• Monitored pool activities to ensure safety and compliance with health regulations.
• Responded promptly to emergencies, administering first aid and CPR as needed.
• Conducted regular safety drills and equipment checks to maintain readiness.

• Operated cash register and managed daily cash transactions, ensuring accuracy during high-volume periods. Delivered fast customer service during peak morning rush hours. Packed and prepared large customer orders, maintaining quality and speed to meet customer demand. Developed teamwork and reliability in a fast-paced environment.
• Prepared and served high-quality donuts and beverages to customers efficiently.
• Maintained cleanliness and organization of workstations and dining areas.
• Assisted in training new crew members on operational procedures and customer service standards.

• Maintained store cleanliness and restocked merchandise to enhance customer experience. Executed cashier, kitchen, and stocking roles to support daily operations. Delivered prompt service in high-traffic retail environment to ensure customer satisfaction.
• Provided exceptional customer service to enhance shopping experiences and build loyalty.
• Operated cash register efficiently, ensuring accurate transactions and maintaining balanced till.
• Stocked shelves regularly, ensuring product availability and adherence to visual merchandising standards.

Expected Transfer: Fall 2026 -> Southern Illinois University Edwardsville