Summary
Overview
Work History
Education
Skills
Timeline
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Ivy Tzimbal

Santa Cruz,CA

Summary

Hi my name is Ivy Tzimbal, and I am a Harbor High School graduate of 2022 and current Health Science student at Cabrillo College. During my 4 years in High School, I completed the CTE course in graphic design, acquiring innovative photoshopping and illustrating skills. I have also been trained in the school's library as an aid- cataloguing, shelving, repairing, designing displays, assisting students, and so forth. All of the skills I strengthened throughout High School contributed to my success in all of my jobs in all of the years that followed. I am currently completing my Associates at Cabrillo in Health science, with plans of transferring to Mt. Madonna's College of Ayurveda. After obtaining a Master's in Ayurvedic practicing, I look forward to opening my own practice and healing others through the medicine one day.

Experienced with front desk management, including guest check-ins, reservations, and administrative support. Utilizes effective communication and organizational skills to enhance guest satisfaction. Track record of maintaining professional and welcoming front desk environment.

Overview

5
5
years of professional experience

Work History

Front Desk Associate

Hot Elevation Studios
05.2024 - Current
  • Greet/Check students into class
  • Sign up new students for memberships & resolve any outstanding technical issues
  • Learn more about health/fitness through the use of the InBody tool
  • Boost boutique sales
  • Sanitize hot/cycling rooms as well as showers

Front Desk Receptionist

Essentia Body Therapy
03.2024 - 06.2024
  • Greet clients/handle after appointment transactions
  • Schedule appointments using MindBody software
  • Respond to social media inquiries about spa services
  • Make boutique sales
  • Laundry & Dish washing
  • Prepare spa additives onto services for therapists
  • Client History filing

Barista

Java Junction
09.2023 - 11.2023
  • Use espresso machine for menu & special request orders
  • Grind and brew coffee beans
  • Prepare other breakfast/lunch items on the menu
  • Register/Money handling
  • Restocking baked goods
  • Washing dishes & other company standard sanitizing practices

Assistant Manager

Roxa Hammock Cafe
07.2022 - 08.2023
  • Barista services using espresso and medicinal herbs
  • Participated and supervised day to day operations to meet performance, quality, and service standards
  • Advertising artist
  • Host Coordinator for special in store events
  • Interviewer for new hires
  • Trained employees on order making, sanitization, herbal knowledge, customer engagement
  • Completed regular inventory count, to monitor stock levels

Front Desk Receptionist

Maitreya Retreat Spa
09.2022 - 10.2022
  • Greeted clients at front desk while engaging in pleasant conversation
  • Scheduled, Confirmed, and Modified spa appointments accordingly
  • Sanitizing saunas, cold/hot tubs, dishes, linens
  • Maintained peaceful ambience for visitors

Crew member

Whiting's Foods
06.2019 - 06.2020
  • Effective customer & crew communication
  • Cleaning duties such as sweeping/ mopping regularly, refilling stock, sanitizing food equipment
  • Various knowledge working with hot oil/deep fryer, ovens, grills, stove tops
  • Timely & Attentive service during rush hours
  • Managed time efficiently by multitasking between tasks without compromising quality of work

Education

Associate - Health Science

Cabrillo College
11.2024

High School Diploma -

Harbor High School
Santa Cruz, CA
05.2022

Skills

  • Hospitality service
  • Barista skills
  • Medicinal herbal knowledge
  • Event hosting/coordinating
  • Scheduling & appointment booking
  • Staff/Conflict management
  • Money handling

Timeline

Front Desk Associate

Hot Elevation Studios
05.2024 - Current

Front Desk Receptionist

Essentia Body Therapy
03.2024 - 06.2024

Barista

Java Junction
09.2023 - 11.2023

Front Desk Receptionist

Maitreya Retreat Spa
09.2022 - 10.2022

Assistant Manager

Roxa Hammock Cafe
07.2022 - 08.2023

Crew member

Whiting's Foods
06.2019 - 06.2020

Associate - Health Science

Cabrillo College

High School Diploma -

Harbor High School
Ivy Tzimbal