Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Philip Ziama

Philip Ziama

Worcester,MA

Summary

I'm quite knowledgeable in planning activities, maintaining schedules, and managing records for residents. I'm a hardworking and diligent team player who pays attention to details and has strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy, and I possess excellent relationship-building skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Direct Care Counselor

Open Sky Community Services
03.2019 - Current
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Prepared healthy foods based on personalized nutrition plans.
  • Arranged and helped with medications according to established schedule.
  • Managed schedules and transported individuals to doctor appointment and activities.
  • Assisted patients with completing personal grooming tasks such as bathing and dressing.
  • Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.

Direct Support Professional

North East Educational And Developmental Support C
03.2016 - 04.2019
  • Administered Medications to Individuals
  • Assisted disabled clients to support independence and well-being.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted with daily living activities, running errands, and household chores.

Direct Support Professional (Brain Injury)

Advocates, Inc.
03.2017 - 09.2018
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Completed regular check-ins and progress report for each client.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Scheduled daily and weekly care hours for client caseload.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to medical and dental appointments to provide support.
  • Administered medication as directed by physician.

Education

Associate of Science - Information Technology/ Network Engineering

New England Institute of Technology
East Greenwich, RI
07.2020

Bachelor of Science - Economics

University of Liberia,
Monrovia, Liberia
10.2009

Skills

  • Direct Patient Care
  • Mental Health Support
  • Scheduling Medical Appointments
  • Schedule Coordination
  • Daily Living Support
  • Direct Care Staff Oversight
  • Documentation Requirements
  • Direct Counseling
  • Healthy Eating Assistance
  • Medication Management
  • Behavior Supervision
  • Client Needs Assessment
  • Skill-Building Exercises
  • Medication Prescribing
  • General Housekeeping

Timeline

Direct Care Counselor

Open Sky Community Services
03.2019 - Current

Direct Support Professional (Brain Injury)

Advocates, Inc.
03.2017 - 09.2018

Direct Support Professional

North East Educational And Developmental Support C
03.2016 - 04.2019

Associate of Science - Information Technology/ Network Engineering

New England Institute of Technology

Bachelor of Science - Economics

University of Liberia,
Philip Ziama