Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sha-Vaughn Watkins

Springfield,MA

Summary

Experienced personal support professional with good understanding of safety, documentation and behavior support needs. Consistently helps patients develop and improve daily living skills. Proficient in [Software]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Care Counselor

ServiceNet Inc. Northampton Outpatient Clinic
05.2022 - Current
  • Managed schedules and transported individuals to doctor appointment and activities.
  • Assisted patients with completing personal grooming tasks such as bathing and dressing.
  • Documented activities and behaviors in [Software].
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Server/Hostess

IHOP
10.2019 - 04.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Putnam Vocational Technical High School
Springfield, MA
05.2021

Skills

  • Client Consultations
  • Build Work Skills
  • Direct Supervision
  • Active Learning
  • Scheduling Medical Appointments

Certification

Massachusetts MAP Certification

Timeline

Direct Care Counselor

ServiceNet Inc. Northampton Outpatient Clinic
05.2022 - Current

Server/Hostess

IHOP
10.2019 - 04.2022

High School Diploma -

Putnam Vocational Technical High School

Massachusetts MAP Certification

Sha-Vaughn Watkins