Philippe Chalmi
Orlando
Summary
Results-driven Operations Manager with experience overseeing large-scale fleet and retail operations. Currently manage daily operations of an 18,000+ vehicle fleet and lead 200+ employees, driving efficiency, safety compliance, and performance. Skilled in team leadership, operational coordination, inventory control, and delivering strong customer service in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Avis/Budget Car Rental
Orlando
03.2025 - Current
- Oversee daily fleet operations of more than 18, 000 vehicles, ensuring timely vehicle check-in/check-out and adherence to quality standards.
- Utilize Palantir to monitor, track, and maintain preventive maintenance schedules for every vehicle in the fleet.
- Manage and lead a workforce of 200 employees, including technicians, drivers, and service agents to optimize vehicle turnaround times.
- Coordinate with rental counter staff and service departments to ensure vehicle availability and readiness to meet customer demand.
- Monitor inventory and production flow to achieve and exceed location performance goals.
- Enforce strict safety, compliance, and cleanliness standards across all operational areas.
Store Manager
FILA
Orlando
04.2022 - 02.2025
- Delivered exceptional customer service, fostering a welcoming and professional store environment.
- Supported the Store Manager in hiring, training, and supervising sales associates.
- Scheduled shifts and delegated tasks efficiently, adhering to payroll and labor guidelines.
- Supported inventory control and merchandising efforts to enhance daily sales performance.
Bartender/supervisor
Reunion Resort
Orlando
03.2019 - 03.2022
- Fostered welcoming atmosphere through personalized guest engagement and attentive service, contributing to guest satisfaction.
- Prepared and served beverages, ensuring a clean and organized bar area to enhance guest experience.
- Verified guest memberships and accurately processed transactions.
Education
Bachelor of Science - Healthcare Administration
University of Central Florida
Orlando, FL01-2019
Skills
- Budget management
- Scheduling & calendar management
- Event coordination
- Fleet management
- Quality assurance
- Microsoft Office proficiency
- Strong problem-solving abilities
- Time management
- Team development
- Conflict resolution
- Interpersonal communication
Certification
- Security Industrial Exam (SIE)
- Google Cybersecurity Certification
Languages
- English, Native
- Arabic, Native
Timeline
Operations Manager
Avis/Budget Car Rental
03.2025 - Current
Store Manager
FILA
04.2022 - 02.2025
Bartender/supervisor
Reunion Resort
03.2019 - 03.2022
Bachelor of Science - Healthcare Administration
University of Central Florida