Philips Jones
Dunkin Dounts
Nashville ,TN
2026
years of professional experience
Dynamic and dedicated culinary professional with proven team leadership at McDonald’s. Skilled in cooking techniques and kitchen organization, I excel in delivering exceptional customer service while maintaining high food safety standards. Passionate about training others and enhancing workflow efficiency to achieve outstanding results in fast-paced environments.
Work History
Cook Shift Leader
Shift Leader in Training
3 Months- Supported shift operations by preparing beverages, sandwiches, and baked goods to Dunkin standards.
- Trained on POS transactions, cash handling, and order accuracy during fast-paced customer service.
- Monitored cleanliness, sanitation, and food safety procedures across front counter and prep areas.
- Assisted shift leader with opening, closing, and task coordination to maintain smooth workflow.
Team Member
4 Months- Prepared menu items following food safety and quality standards.
- Operated cash register and processed customer orders accurately.
- Delivered friendly service at counter and drive-thru stations.
- Restocked ingredients, supplies, and packaging materials throughout shift.
Shift Leader
11 Months- Supported crew operations during shifts, maintaining service standards and consistent workflow.
- Trained new team members on register procedures, food safety, and station duties.
- Checked food quality, order accuracy, and service speed at front counter and drive-thru.
- Adjusted shift tasks and reassigned team members to handle peak customer demand.
Cashier
3 Years 2 Months- Processed cash, credit, and mobile payments accurately through point-of-sale system.
- Greeted customers promptly and resolved routine checkout questions with professionalism.
- Balanced cash drawer and verified register totals at shift close.
- Scanned merchandise efficiently while maintaining speed and transaction accuracy.
Warehouse Worker
- Sorted incoming donations and inventory for accurate storage and distribution
- Loaded and unloaded shipments while following safe lifting procedures
- Organized warehouse shelves to maintain clear aisles and efficient stock access
- Prepared orders by picking, packing, and staging items for delivery
Education
High School Diploma
Skills
Customer service
Team leadership
Cooking techniques
Kitchen organization
Timeline
Shift Leader in Training
Dunkin Dounts
10.2025 - 01.2026Read More
Team Member
Burger King
09.2025 - 01.2026Read More
Shift Leader
Wendys
09.2024 - 08.2025Read More
Cashier
Speedway
08.2023 - 2024Read More
Cook Shift Leader
McDonald’s
Read More
Warehouse Worker
Project Return
2021 - 2023Read More
Nicholas Halls Academy
High School Diploma
Read More