Phillenia Herbert
Tuba City
Summary
Compassionate Certified Nursing Assistant dedicated to elevating patient satisfaction through attentive and personalized care. Proficient in electronic charting and infection control standards, effectively collaborating with nursing staff to streamline workflow and ensure timely interventions. Experienced in training new staff, fostering a culture of excellence in patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA, Patient Care Technician
Rehabilitation Hospital of Northern Arizona
11.2023 - 09.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Direct Support Provider
Southwest Native Transport
07.2020 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
High School Diploma -
Greyhills Academy High School
Tuba City, AZCoconino Community College
FlagstaffNorthern Arizona University
Flagstaff AZSkills
,,,,,,,,,,
Electronic Charting
Direct Patient Care
Basic Life Support
HIPAA Compliance
Mobility Assistance
Specimen Collection
Blood Glucose Monitoring
Catheter Care
Infection control standards
Patient Observation
Vital signs monitoring
Certification
- Certified Nursing Assistant (CNA) - Arizona State Boards of Nursing.
Languages
Navajo
Languages
English
Native/ Bilingual
Timeline
CNA, Patient Care Technician
Rehabilitation Hospital of Northern Arizona
11.2023 - 09.2024
Direct Support Provider
Southwest Native Transport
07.2020 - 05.2022
High School Diploma -
Greyhills Academy High School
Coconino Community College
Northern Arizona University