Result-oriented Maintenance Director effective at developing, coordinating and leading facilities maintenance activities. Decisive leader proficient in managing preventive, predictive, and corrective maintenance for facilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
RAM Partners LLC
Winter Haven
09.2024 - 06.2025
Managed the maintenance staff and their daily activities.
Monitored the performance of all equipment to ensure proper functioning.
Ensured compliance with safety regulations and standards.
Supervised installation, repair and upkeep of machinery and mechanical equipment.
Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
Maintained records of repairs, service requests, costs.
Prepared reports detailing the status of all jobs being handled by the department.
Scheduled routine inspections of all areas within facility premises.
Diagnosed and repaired mechanical issues according to industry standards.
Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Maintenance Manager
RPM Living LLC
Tampa
01.2024 - 07.2024
Managed the maintenance staff and their daily activities.
Monitored the performance of all equipment to ensure proper functioning.
Ensured compliance with safety regulations and standards.
Supervised installation, repair and upkeep of machinery and mechanical equipment.
Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
Maintained records of repairs, service requests, costs.
Prepared reports detailing the status of all jobs being handled by the department.
Scheduled routine inspections of all areas within facility premises.
Diagnosed and repaired mechanical issues according to industry standards.
Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Field Maintenance Supervisor (Single Family Rentals)
Sylvan Homes Real Estate
01.2022 - 01.2024
Worked with the Regional Maintenance Director to ensure maintenance functions are performed properly and promptly
Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided
Complete and follow up on all open unresolved tickets
Work with Property Management Regional Director and Turn Project Manager on property turns, self performing work, maintenance plans and initiatives, and scheduling team members
Review work orders and monitor in Razorsync and Propertyware ensuring scope of work, pricing, and adherence to budget
Recruit, supervise, and train maintenance technicians and vendors
Applying appropriate charges to work orders to guarantee, proper expense allocation
Communicate with maintenance techs, vendors, and contractors for services needed, including occupied work orders, and capital improvement projects
Ensure effectively and timely communication and follow up with field staff, vendors, and property management team on all maintenance, and turn services provided
Follow up on all open, unresolved turns daily
Maintain a friendly and professional demeanor, particularly in stressful situations
Inspect property features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times
Retain outside contractors where appropriate and necessary and monitor work performed to ensure timely and proper completion of work
Participate in company training classes and meetings
Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company
Other tasks or duties as assigned by the Regional Maintenance Director
292 Single Family Home (Tampa/Orlando)
HVAC repairs and replacements
The Lodge at Croasdaile Farm
Durham
08.2020 - 01.2022
Company Overview: Durham, NC
Work with the Property Manager to ensure maintenance functions are performed properly and promptly
Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided
Respond to all on-call emergencies in a timely manner
Complete and follow up on all open unresolved tickets
Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely
Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times
Retain outside contractors where appropriate and necessary and monitor work performed to ensure timely and proper completion of work
Work with Property Manager to obtain competitive bids for maintenance-related expenses
Participate in company training classes and meetings
Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company
Other tasks or duties as assigned by the Property Manager
288 Residential Apartments and 32 townhomes
HVAC repairs and replacements
Durham, NC
Assistant Service Manager
Drucker and Falk
03.2020 - 08.2020
Work with the Property Manager to ensure maintenance functions are performed properly and promptly
Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided
Respond to all on-call emergencies in a timely manner
Complete and follow up on all open unresolved tickets
Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely
Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times
Retain outside contractors where appropriate and necessary and monitor work performed to ensure timely and proper completion of work
Work with Property Manager to obtain competitive bids for maintenance-related expenses
Participate in company training classes and meetings
Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company
Other tasks or duties as assigned by the Property Manager
486 units
Service Manager
Dodson Property Management
04.2019 - 08.2020
Work with the Property Manager to ensure maintenance functions are performed properly and promptly
Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided
Respond to all on-call emergencies in a timely manner
Complete and follow up on all open unresolved tickets
Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely
Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times
Retain outside contractors where appropriate and necessary and monitor work performed to ensure timely and proper completion of work
Work with Property Manager to obtain competitive bids for maintenance-related expenses
Participate in company training classes and meetings
Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company
Other tasks or duties as assigned by the Property Manager
132 units, 10 commercial units
Lead Maintenance Technician
Bonaventure Realty Group, LLC
Henrico
09.2016 - 03.2019
Company Overview: Henrico, VA
Use tools ranging from common hand tools, such as hammers, drills, and wrenches to precision measuring instructions and/or electrical and electronic devices
Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of building so it does not deteriorate
Move-in and move-out inspection checklists
Entering Purchase Order's for management, contractors, and materials
Use of 'Make Ready Boards' for Units that are due for move-outs and turn units
Repair, replace, and reassemble defective equipment parts, using hand and power tools
Performed service request in a timely and accurate manner
Strong background in various plumbing and electrical issues
Turn vacant units in a quick turnaround process with quality and attention to detail
Scheduling with all contractors and vendors maintaining a great relationship for quality work
On-call rotation-Bi-Weekly
Inventory Management-Order parts, supplies, and equipment from catalogs and/or obtain them from storeroom
Perform general cleaning of buildings or properties
Provide grounds keeping services, such as trash and snow removal
Henrico, VA
Sales Consultant
Hyman Bros Automobiles
Henrico
08.2015 - 08.2016
Company Overview: Henrico VA
The sale of new and used cars using up to date closing skills
Use of exceptional follow up and prospecting practices
Demonstrate intelligence in prequalifying prospective new clients
Involved in the delivery of purchased products
Handling of complaints or issues involving company products
Exceptional phone communication skills
Involvement in the buying of customer trade-ins
Used highly motivating communication tactics which enriched my performance
Exceptional driving skills
Ability to control communication to help the customer receive products that fit their needs
Henrico VA
Education
Bachelor of Science - Sociology, Business
Virginia Commonwealth University
05.2014
Skills
Facilities Maintenance
Inventory Replenishment
Employee performance assessment
Materials Requisition
Elevator maintenance
Work Order Management
Certification
CFC/EPA Universal Certification
Certified Pool Operators (CPO)
Basic Appliance Troubleshooting Certification
First Aid- Blood Borne Pathogens
Fair Housing Certification
References
EXCELLENT REFERENCES AVAILABLE UPON REQUEST
Timeline
Maintenance Supervisor
RAM Partners LLC
09.2024 - 06.2025
Maintenance Manager
RPM Living LLC
01.2024 - 07.2024
Field Maintenance Supervisor (Single Family Rentals)