Phillip Aragon
Fountain,CO
Summary
Infrastructure IT Project Manager with 23+ years of IT Transition/Project Management (Infrastructure) experience. Strong team building and technical leadership skills. Excellent communication skills with the ability to decipher and articulate critical customer requirements. Solid infrastructure background including data center migration, managed services, hosting, hardware refresh and rollouts, network, server and storage, risk management, and mediation. Proficient in virtualization, VMware, vCenter, vMotion, VDI, ESXi. Experience in multiple OS platforms and enterprise applications. Knowledgeable in IT security, data security, PCI, VLAN segmentation, and ITIL process improvement. 2 years of healthcare industry experience with HIPAA compliance. Extensive MS Project knowledge and experience with WBS.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sr. IT Project Manager
Navitas Partners (Dell-EMC)
07.2023 - Current
- Developing requirements with Client Technologies’ Solutions Architects
- Developing project plan to collect required environment, system, application and user data from customer’s environment
- Tracking hardware orders from finalized BOM through manufacturing and delivery to successful installation
- Developing project plan for SAN & NAS data migrations inclusive of: Migration wave definition, dependencies, UAT and success factors
- Business critical application & service rankings and validating those rankings with internal and customer teams
- Developing Communication Plan inclusive of all stakeholders (technical, customer, internal and end users)
- Overseeing required customer Change Management processes and timeframes are successfully met
- Working closely with client’s Account Delivery Manager.
Sr. IT Project Manager
IBM / Kyndryl
04.2022 - 07.2023
- Remote IT Project Manager assigned to lead Client (AT&T) Data Center Consolidation Program
- Manager Client Infrastructure projects to consolidate 26 Data Centers down to 6
- Server Migration and Refresh project for Linux and Windows Virtual and Bare Metal Servers
- Manage Kyndryl Technical teams (Solution Architects, Server and Network Engineers and DBA’s) and Client Application teams through end-to-end Project Management, from Project Scope through Project Closure
- Follow PMI practices and Change Control to ensure Changes are properly scheduled and risk addressed to ensure no impact to Business
- Responsible for Project Plan development, Scope Definition, maintain Project doc and manage Project budget across multiple resources
- Manage project team, define scope, forecast quarterly revenue and project budgets
- Provided weekly project status to all stakeholders.
Sr. IT Project Manager
IAT Insurance
09.2021 - 03.2022
- Remote IT Project Manager assigned to manage internal USA Infrastructure projects
- Manage multiple projects concurrently across the IT Team: Server OS Upgrade across the environment focused on upgrading older out of support Operating Systems
- Branch Office Standardization Implementation
- Manage vendor transition/change
- ServiceNow Change Management and work flow assignments
- Work in a virtual environment with teams across multiple time zones in a matrixed environment
- Transition to Operations for ongoing support
- Responsible for Project Plan development, manage project team, define scope, maintain Project doc and manage Project budget across multiple resources
- Manage project team, define scope, forecast quarterly revenue, develop and manage project plans and project budgets
- Provided weekly project status to all stakeholders.
Sr. IT Project Manager
IBM / Kyndryl
04.2021 - 09.2021
- NOTE: This is the same role as the previous listed below
- The difference being that I was converted from an Artech Information Systems LLC contract employee to a LTS (Long Term Supplemental) IBM / Kyndryl employee
- Remote IT Project Manager assigned to lead Global Technical Solution Infrastructure projects
- Edge Modernization and Site Refresh project to bring 70+ offices and data centers across global geographies up to current technology
- Work in a virtual environment with global teams across multiple time zones to provide a near follow the sun project execution to end client
- Goal to reduce the physical footprint and virtualize environment, hosting VM’s on ESXi
- Replace EOL/EOS hardware with ESXi host
- Create new VM servers, P2V, V2V, vMotion of all in place and required applications and services
- ServiceNow Change Management and work flow assignments
- Migrate and archive data to AWS cloud
- Transition to Operations for ongoing support
- Responsible for Project Plan development, manage project team, define scope, maintain Project doc and manage Project budget across multiple resources
- Manage project team, define scope, forecast quarterly revenue, develop and manage project plans and project budgets
- Provided weekly project status to all stakeholders.
Sr. IT Project Manager
IBM (Artech Information Systems LLC)
05.2019 - 03.2021
- Remote IT Project Manager assigned to lead Global Technical Solution Infrastructure projects
- Edge Modernization and Site Refresh project to bring 70+ offices and data centers across global geographies up to current technology
- Work in a virtual environment with global teams across multiple time zones to provide a near follow the sun project execution to end client
- Goal to reduce the physical footprint and virtualize environment, hosting VM’s on ESXi
- Replace EOL/EOS hardware with ESXi host
- Create new VM servers, P2V, V2V, vMotion of all in place and required applications and services
- Migrate and archive data to AWS cloud
- Transition to Operations for ongoing support
- Responsible for Project Plan development, manage project team, define scope, maintain Project doc and manage Project budget across multiple resources
- Manage project team, define scope, forecast quarterly revenue, develop and manage project plans and project budgets
- Provided weekly project status to all stakeholders.
Principal Consultant US (Onsite Service Delivery Manager)
Infosys Limited
08.2018 - 04.2019
- Onsite SDM responsible to manage Client Accounts for ongoing Business Operations (Steady State)
- Managed the Infrastructure onsite tower for Wintel, AIX, Storage, Network and EUC
- Incident, Problem and Change Management
- Responsible for getting services delivered to clients and meeting SLA targets
- Primary point of contact to client in dealing with technology service proactive improvements, Relationship Management and overall Service Improvement Programs
- Enabled the delivery of a high-quality service to end users.
SR. IT Project Manager
Hitachi Data Systems
01.2015 - 12.2017
- Managed multiple Storage based projects concurrently
- Managed project team, define scope, forecast quarterly revenue, develop and manage project plans and project budgets
- Managed technology implementations within a highly matrix corporate environment
- Lead technical project teams thru multiple phases of transition project life cycle; Onboarding / Initiation, Execution, Monitoring and Control, and Closeout
- Storage Capacity and Performance
- Storage BUR processes for VTL, Tape and offsite Tape Management
- Storage Data Restoration & Storage Data migration
- Knowledge Transfer
- Update/Maintain implementation documentation
- Provided weekly project status to all stakeholders.
IT Infrastructure Data Center PM
CDI
03.2013 - 08.2014
- Manage Service Transition and Transformation projects including: Desk-side Support Transition/Implementation, Outsourcing support take over projects
- Utilized SharePoint for collaboration and documentation repository
- Managed project team, define scope, forecast revenue, develop and manage project plans and project budgets
- Managed technology implementations within a highly matrix corporate environment
- Lead IBM & client teams through 4 phases of Knowledge Transfer
- Update/Maintain implementation documentation
- Provided weekly project status to all stakeholders
- Lead technical project teams thru multiple phases of transition project life cycle; Onboarding, Knowledge Transfer, Server and software maintenance and upgrades
- Including licensing
- Patch management for Server Security and Operating System fixes, including patch management delta, schedule to bring up to current, and process for maintaining current patch levels
- BUR processes, including VTL, Tape and offsite Tape Management, and Data Restoration.
IT Project Manager
Adven-Tech
02.2012 - 05.2012
- Managed large data center migration projects involving server and data center equipment relocation
- Migrated 2 HA applications, simultaneously running out of (3) locations (ATL, GA
- DBY, CT.)
- Infrastructure to support these (2) apps consisted of 170 servers on Wintel and Linux platforms
- Project budget to migrate the 2 apps exceeded 10M
- Lead project team thru three levels of planning
- Developed Project Charter, Executive Summary and Project Plan
- Utilized SharePoint for collaboration and documentation repository
- Managed project team, define scope, develop and manage project plans and project budgets
- Overall responsibility for multiple, moderately complex budgets with variable scope, budget, and duration
- Virtualized and consolidated server, storage and network infrastructure
- Utilized cloud computing technologies
- Develop hour by hour cutover migration Project Plan
- Lead project team with weekend migration activities thru approximately 5-6 hours of UAT
- Provide Wipro PMO and end client Stakeholder Executive team thru multiple Steering Committee checkpoint status calls, over the 48 hour migration
- Developed and reviewed Lessons Learned.
IT Infrastructure Project Manager
TEKsystems
11.2011 - 02.2012
- Simultaneously manage multiple, various Jeffco IT Infrastructure Projects
- Managed small Disaster Recover/Resiliency project with budget of 750k
- Managed Data Migration project to incorporate MS FIM with AD and JDE with a project budget in excess of 1M
- Managed RFI, RFP, and Vendor/Supplier contract proposal and selection
- Managed projects with combined methods of both Waterfall and Agile methodology
- End to end Project Management; including Scope, Budget, Time, Resource, Vendor and Stakeholder management
- Provided project status to team, stakeholders, sponsors and Sr
- Management
- Maintained and update all project documentation; risk register, communications plan, operations plan.
Sr. - IT Project Manager
CDI IT Solutions
07.2011 - 08.2011
- Complete End Full Life Cycle Project Management, from capital approval, procurement, project plan development, project execution to project close out
- Managed IBM SAN, NAS and Fabric Storage Solution Projects
- Manage Technology Refresh Projects; including the Decommissioning of EOL/EOS ESS (Shark) Storage Devices, SVC’s and FC Switches
- Managed MCU / Microcode Upgrade Projects; including the Microcode and Firmware upgrade of SAN/NAS Storage Devices, Server SSDD & HBA, SVC and both Cisco and Brocade Fiber Channel Switches
- Project Management Life Cycle includes; Capital approval, Procurement of new equipment, Allocation of Space/Power/Cabling/Cooling, Internal Project Kickoff meetings to develop the overall Project Plan, Official Project Kickoff meeting (and ongoing weekly status meetings), Project Execution/Monitoring and Control, Manage Project Risk, Cost and Milestones to Project Closeout
- Maintained all project documentation thru the end to end project life cycle, create Lessons Learned documentation, and contribute to new and improved process development.
Solution Engineer II
SunGard Availability Services
10.2007 - 06.2009
- Supported Healthcare Vertical
- Provided business resumption services to healthcare clients such as large hospitals and doctor clinics
- Responsible to provide pre sales technical support to (5) Account Executives throughout the Western region of the U.S
- (TX to CA)
- Provided 100% focus to healthcare clients, and thus our solutions were required to include HIPAA regulatory compliancy, primarily, from a patient data security aspect
- Engineer detailed solutions for business resumption services, Data mirroring, Data replication, Managed Hosting, Financial PCI compliance and Professional Services for subscribers and prospects
- Provided presales support in the assigned region to as many as five sales people for business resumption services (Continuity), Tape based backups, Data mirroring, Data replication, Managed Hosting, Data Center Out-Sourcing and professional consulting services engagements
- Manage web hosting transition projects in the IBM e-Business division
- Delivered Technical presentations of SunGard service offerings to new and existing Customers
- Gather technical information on the customers IT environment
- Including but not limited to Data Center Operations, Systems, Networking Infrastructure, Backup processes, applications, and user access / business unit interdependencies
- Engaged customers to extract critical technical and business drivers that may position SunGard Deliverables
- Prioritized and manage to the regional sales opportunities and goals
- Maintained familiarity and adherence to all SunGard methods and procedures
- Consistently managed all Support Requests to a timely and successful completion
- Ability to provide second level support including assisting with creating customized or out of the box solutions
- Extensive travel requirements up to 50%
- Biggest Team Accomplishment; $7 million dollar / 6 year, Data Replication / Data Mirroring solution, sold to a large hospital in Houston, TX
- This solution provided our healthcare client the ability to, daily replicate all patient data to an iron clad SunGard facility in Philadelphia, PA., and provide both HA and failover capability for the hospital data center to run out of Philadelphia, for any unplanned outage.
Transition Manager
Pomeroy IT Solutions
07.2005 - 04.2007
- Managed web hosting transition projects in the IBM e-Business division
- Project budget for the implementation projects ranged from 2 – 5M per implementation
- Managed the project planning, project scope, project delivery dates & milestones, project change management, project team/resources and project financials
- Managed technology implementations within a highly matrix corporate environment
- Update/Maintain implementation documentation
- Provided weekly project status to all stakeholders
- Lead technical skilled teams through the project life cycle
- Complete end to end Project Management ownership.
Onsite Project Manager - Disaster Recovery/Business Continuity Team Lead
IBM
01.2000 - 06.2004
- Onsite Project Manager - Disaster Recovery/Business Continuity Team Lead
- Team Lead over a group of 4 Project Managers responsible for overseeing DR exercises/plan
- Managed a 16 week DR testing cycle
- Managed up to 7 concurrent projects for clients with monthly subscriptions of 50k and up
- Led business Crisis Management team through various business disruptions
- Maintained testing documentation and Business Recovery Plan in a Lotus Notes database
- Maintained a strong relationship with the IBM Operations staff and the IBM sales team
- Identified gaps and areas for improvement in the recovery exercise
- Managed ongoing customer relationship.
Education
Associate Degree in Applied Science of Electronics Technology -
Denver Institute of Technology
Denver, COSkills
- Risk Management
- IT Infrastructure Management
- Root Cause Analysis
- Data Analytics
Certification
- PMI certified PMP
- CSM – Certified SCRUM Master 2018
- Masters Certificate in Project Management George Washington University July 2002
- MCP – Microsoft Certified Professional-June 1998 / certified in Windows NT, Windows NT Server, TCP/IP & Networking
- Dell – PowerEdge Server, VMAX & PowerMax, VxRail, Power Protect Data Manager
Timeline
Sr. IT Project Manager
Navitas Partners (Dell-EMC)
07.2023 - Current
Sr. IT Project Manager
IBM / Kyndryl
04.2022 - 07.2023
Sr. IT Project Manager
IAT Insurance
09.2021 - 03.2022
Sr. IT Project Manager
IBM / Kyndryl
04.2021 - 09.2021
Sr. IT Project Manager
IBM (Artech Information Systems LLC)
05.2019 - 03.2021
Principal Consultant US (Onsite Service Delivery Manager)
Infosys Limited
08.2018 - 04.2019
SR. IT Project Manager
Hitachi Data Systems
01.2015 - 12.2017
IT Infrastructure Data Center PM
CDI
03.2013 - 08.2014
IT Project Manager
Adven-Tech
02.2012 - 05.2012
IT Infrastructure Project Manager
TEKsystems
11.2011 - 02.2012
Sr. - IT Project Manager
CDI IT Solutions
07.2011 - 08.2011
Solution Engineer II
SunGard Availability Services
10.2007 - 06.2009
Transition Manager
Pomeroy IT Solutions
07.2005 - 04.2007
Onsite Project Manager - Disaster Recovery/Business Continuity Team Lead
IBM
01.2000 - 06.2004
Associate Degree in Applied Science of Electronics Technology -
Denver Institute of Technology