Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Arkin

Lexington,SC

Summary

Dynamic Production Manager with a proven track record at Delarkin Mattress and Best Mattress Company, excelling in operations management and production planning. Achieved high customer satisfaction through quality control and effective staff coaching. Specializing in problem solving in order to meet production and sales deadlines.

Overview

16
16
years of professional experience

Work History

Production Manager

Delarkin Mattress
01.2018 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Directly communicated with Customers to ensure a quality customized experience.
  • Hand built from scratch and personally shipped every mattress sold.
  • Communicated with Sales Department regarding individual orders and helped make sales as needed.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed internal operational standards and productivity targets.

Factory/Retail Store Manager

Best Mattress
07.2009 - 01.2021
  • Managed the production factory fulltime and a retail store outlet as well.
  • Responsible for production meeting its goals and for Store meeting its quota.
  • Maintained a clean Factory and Retail space.
  • Completed production factory inventory.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales AND production, complicated issues, and difficult customers.
  • Achieved highest closing percentage in company history


Education

No Degree - History

College of Charleston
Charleston, SC

No Degree - History

Winthrop University
Rock Hill, SC

Skills

  • Production planning
  • Operations management
  • Staff management
  • Production scheduling
  • Continuous improvements
  • Dedication to product quality
  • Certified Forklift Operator
  • Certified Stick, MIG and Flux Welder

Timeline

Production Manager

Delarkin Mattress
01.2018 - Current

Factory/Retail Store Manager

Best Mattress
07.2009 - 01.2021

No Degree - History

College of Charleston

No Degree - History

Winthrop University

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Phillip Arkin