Phillip Baldwin
Tacoma,WA
Summary
Dedicated real estate professional with strong customer service and organizational skills. Proven ability to coordinate property showings and manage schedules effectively, enhancing client engagement and satisfaction.
Dedicated real estate assistant with proven skills in client relations and property management. Expertise in coordinating showings and optimizing client engagements to enhance satisfaction and drive sales.
Overview
20
20
years of professional experience
Work History
Licensed Real Estate Assistant
John S Realty
Tacoma, WA
03.2016 - 02.2023
- Coordinated property showings, ensuring seamless communication between clients and agents.
- Managed scheduling for multiple listings, optimizing time for client engagements.
- Assisted in preparing market analysis reports, enhancing decision-making processes for pricing strategies.
- Developed and maintained comprehensive filing systems for client documentation and transaction records.
Unlicensed Real Estate Assistant
John S Realty
Tacoma, WA
06.2015 - 03.2016
- Coordinated property showings and client meetings to enhance customer engagement and streamline operations.
- Assisted in preparing marketing materials for listings, increasing visibility and attracting potential buyers.
- Managed scheduling of inspections and appraisals to ensure timely completion of transactions.
- Maintained accurate records of client interactions and property details using CRM systems, improving data accessibility.
Sales Executive
Qbsi
Auburn, WA
06.2011 - 03.2013
- Developed and maintained strong client relationships to drive customer satisfaction.
- Executed strategic sales plans to achieve revenue targets and expand market presence.
- Conducted market research to identify new business opportunities and competitive trends.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
Retail Sales Associate
Smart Wireless
Tukwila, WA
06.2006 - 02.2009
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained store displays and inventory organization to promote merchandise visibility and accessibility.
- Enacted on sales techniques, customer service standards, and operational procedures.
Retail Sales Associate
Whistle Workwear
Puyallup, WA
07.2003 - 06.2006
- Managed store by putting away merchandise and keeping store tidy and neat.
- Maintained a positive work environment by doing tasks and duties asked by the manager.
- Became specialized in boot sales and went to many trainings to ensure product knowledge to make the customer feel confident in purchasing items.
- Monitored stock levels and coordinated restocking efforts to minimize product shortages.
Education
Bachelor of Science - Economics
University of Washington
Seattle, WA06.2011
High School Diploma -
Puyallup High School
Puyallup09.2006
Skills
- Customer Service
- Sales and elite sales training techniques
- Organization
- Communication
Accomplishments
- Held a 3.73 GPA at University of Washington
- Held a 3.63 GPA in High School at Puyallup High School
- Hold sales record at Smart Wireless for selling 121 phones in one month (July, 2007)
Timeline
Licensed Real Estate Assistant
John S Realty
03.2016 - 02.2023
Unlicensed Real Estate Assistant
John S Realty
06.2015 - 03.2016
Sales Executive
Qbsi
06.2011 - 03.2013
Retail Sales Associate
Smart Wireless
06.2006 - 02.2009
Retail Sales Associate
Whistle Workwear
07.2003 - 06.2006
Bachelor of Science - Economics
University of Washington
High School Diploma -
Puyallup High School