PHILLIP BAUTISTA
Tollhouse,CA
Summary
Seasoned registered nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about multiple EMR systems. multidisciplinary collaboration, and community engagement focusing on optimizing patient care and support through innovative strategies. Quality-focused and efficiency-driven leader with proven track record of managing compliance, developing and supporting staff, and maintaining efficient progress towards organizational goals. Patient outcome oriented registered nurse with 15 years of diverse experience in direct patient care, staff supervision, organizational leadership, and department operations. Skilled at multitasking and prioritizing a balance of patient needs with organizational goals with attention to detail. Strong skills in engaging with multiple projects delivering high quality outcomes in a resource efficient manner. Offering expertise with Enhanced Care Mangement nursing specialty.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse Operations Manager
PopHealthCare LLC
07.2022 - Current
- Implemented a pioneering community interventions for the pilot phase of a statewide rollout of enhanced care management services. Responsible for facilitating early detection of clinical health deterioration and timely intervention, aiming to decrease high utilization of emergency department visits among enrolled patients.
- Created effective strategies to streamline coordination and improve communication among healthcare team members, leading to enhanced care continuity and improved patient outcomes.
- Collaborated with healthcare administrators, health insurance plan staff, and internal finance teams to optimize resource allocation and maximize efficiency within the enhanced care management program.
- Provided guidance, mentorship, and ongoing training to Lead Care Managers creating a culture of continuous learning and professional development.
- Facilitated interdisciplinary collaboration among healthcare providers, including physicians, community organizations, social workers, and case managers, to improve patient outcomes and streamline care delivery processes in 13 counties throughout California.
- Utilized data reports and quality improvement methodologies to improve patient care outcomes, identify and implement interventions for care gaps, and maximize available resources for streamlined improvement potential through social determinants of health.
Director of Nursing /Assistant Director of Nursing / Infection Preventionist
Dycora Transitional Health
08.2020 - 04.2022
- Established new policies and updated existing policies to improve standard of care for patients.
- Served in various roles as Director of Nursing, Assistant Director of Nursing, and Infection Preventionist at multiple facilities throughout the COVID-19 outbreaks throughout 2020 and 2022
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Director of Nursing responsibilities addressed critical staffing shortages with facility leadership and liaison duties between state and county officials regarding outbreak status and crisis response interventions
- Infection Preventionist duties included addressing critical needs for facility mitigation to COVID-19 and adherence to guidance from state and local officials in overseeing response and mitigation efforts under the facility mitigation plan(s)
- Responsible for oversight and provision of direct patient care to ensure quality of care, documentation, medical record management, and maintaining compliance with all regulatory agencies as well as corporate strategic goals and growth.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
Director of Patient Care Services
Oyuna Hospice Inc
10.2017 - 07.2020
- Streamlined nursing operations by identifying inefficiencies and implementing process improvements.
- Establish, implement, and evaluate goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.
- Collaboration with physicians while leading multidisciplinary teams to improve patient outcomes at end of life, maintain regulatory compliance, and enhance communication between multiple teams.
- Implemented innovative technology solutions to support efficient patient care delivery and data management processes.
- Evaluated emerging trends in healthcare delivery models to inform long-term strategic planning efforts.
- Maintained a focus on continuous quality improvement by analyzing performance metrics and designing targeted interventions to address identified areas of opportunity.
Private Duty Nurse
Private Practice
06.2016 - 10.2017
- Provision of care and management of complex medical conditions for elderly individuals on hospice at end of life
- Responsible for the management of controlled decline and hospice teams as well as family caregivers for the end of life management along with education and support to grieving family.
- Interpreted patient needs, knowledge, growth, and development to complement treatment plan.
Graduate Student Researcher
UC Davis Betty Irene Moore School Of Nursing
05.2014 - 06.2016
- Assisted principal researcher(s) in various aspects of survey design, data collection, literature review, data management, and presentation of study findings at conferences and other venues
- Served as nurse liaison to community respondents, particularly focusing on vulnerable Hispanic farmworker communities experiencing disproportionate barriers to health care via social determinants of health.
- Responsible for the maintenance of data privacy and confidentiality, and collaboration with the research teams on various research study projects.
- Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
- Met regularly with research team to identify issues and maintain study alignment with objectives.
- Developed effective time management strategies that allowed for the successful completion of various research projects while still maintaining academic excellence in coursework.
- Prepared summaries of research data for use in high-level meetings and presentations.
Perioperative Charge Nurse
Pristine Surgery Center
08.2012 - 05.2014
- Responsible for pre-operative, peri-operative, and post-operative care of clients in a short stay surgery with Various physician specialties present
- Responsible for recovery and education of clients prior to discharge and oversight/management of Licensed Vocational Nurses working under the Registered Nurse.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms, while collaborating with physicians and anesthesiology team to ensure education and informed consent was assured for all patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Student Resource Center Support
Fresno State University
06.2009 - 08.2012
- Coached and mentored pre-licensure registered nursing students and less-experienced tutors to identify patterns of success and support through baccalaureate classes.
- Collaborated with professors to identify areas of improvement and adapt lesson plans accordingly.
- Developed and lead innovative student intervention programs for internal academic success while providing critical screening services and health related educational interventions to low-income populations primarily Hispanic immigrant farmworkers.
Fieldworker I
Westat Research
05.1998 - 01.2009
- Facilitated timely completion of projects by adhering to strict deadlines and schedules by supporting field supervisors and research interviewer staff.
- Ensured adherence to research protocols and procedures to produce accurate results and maintain data integrity.
- Safeguarded sensitive information by strictly adhering to confidentiality guidelines when handling confidential materials and participant details during studies.
- Provided excellent customer service through interactions with study participants, field staff, and other stakeholders.
Education
Ph.D. - Nursing Science & Healthcare Leadership-Incomplete
University of California, Davis Betty Irene Moore School of Nursing
Sacramento, CABachelor of Science - Nursing
Fresno State University
Fresno, CA12.2011
Skills
- Experienced community advocate and clinical liaison
- Management of care plans and interventions to improve vulnerable patient outcomes
- Effective implementation of strategic goals and programming while providing staff support
- Referral management and revenue generating skills
Certification
- California Board of Registered Nursing, Registered Nurse #817834, Expiration 03/31/2024
- Certified Infection Preventionist - CDC Training
- Certified Infection Preventionist - CDPH Training
- American Heart Association - Basic Life Support and AED Certfied eCard Code 225416441809 Exp 07/24
- Successful completion of 69 Training Modules, 11 Learning Paths, and 5 certificates under current employer related to Enhanced Care Management service and leadership.
Affiliations
- American Nurses Association
- American Nurses Association California
- American Psychiatric Nurses Association California
- California Action Coalition, APRN Workgroup Representative
- California Nursing Students’ Association
- Californians Allied for Patient Protection
- National Association of Hispanic Nurses, Sacramento Valley Chapter
- National Association of Hispanic Nurses, San Joaquin Valley Chapter
- Madera City Parks and Recreation Department Advisory Board
Educational Teaching Experience
- University of California, Davis Betty Irene Moore School of Nursing, Student Assistant / Guest Lecturer, 06/2009 - 06/2011, Assisted lead faculty for the Nurse Practitioner / Physician Assistant dual track program in preparation for lectures, guided student learning to meet syllabus objectives during coursework exercises, graded and provided feedback on student coursework, and assisted with any other duties as assigned by lead faculty for courses in pharmacology and primary care, encompassing pathophysiology
- Fresno State University, Co-Lead Student Success Project, 03/2012 - 11/2016, Lead planning and implementation of Student Success Project with Fresno State University nursing students. Co-lead with student planning of community project implementation and involvement of community health care resources as well as project evaluation and curriculum planning.
- Fresno State University, Assistant Clinical Instructor – To Shauna Miller, MSN, RN, 04/2012 - 08/2012, Collaborated on clinical instruction in the geriatric skilled nursing facility setting for BSN nursing students in fundamentals of nursing.
- Fresno State University, Guest Lecturer – To MaryAnn McCarthy, EdD, MSN, CNS, RN, Delivered lectures for nursing fundamentals on subjects of professional involvement, leadership, ethics, geropharmacology, and standards of practice at multiple times to various courses.
Awards
- University of California, Davis - Michael and Renee Child Endowed Scholarship recipient, 2013
- Association of California Nurse Leaders - Outstanding California Nursing Students’ Association Board Member, 2011
- Fresno State University - Russler Family Scholarship recipient, 2011
- Fresno State University - Fresno State Nursing Department Grant recipient, 2011
- President’s Volunteer Service Award - Gold Level, 915 annual volunteer hours, 2010
- Fresno State University - Marie Alice and Gilbert Peart Scholarship recipient, 2010
- Fresno State University - Sade Smith Scholarship recipient, 2010
- Fresno State University - John H and Ruby L Edwards Grant recipient, 2010
- Fresno State University - Leon S. Peters Scholarship recipient, 2009
- Fresno State University - Freda C. Anderson Scholarship recipient, 2009
Professional Affiliations
American Nurses Association California - Member
Board of Directors Vice President, 2019-2021, President (2017-2019) Membership Director (2013-2017).
Elected National Membership Assembly Representative for California (2013-Current)
Western Multistate Consortium Representative - (2017 - 2018)
Californians Allied for Patient Protection - Board of Directors Appointee (2017-2019)
California Action Coalition, APRN Workgroup Representative (2017-2021)
New Graduate Task Force Chair (2014-2017)
Legislative Committee (2010-Current)
Public Policy Committee (2014-2023)
Endorsement Committee (2014-2022)
Nursing Student in Sacramento Internship Program Lead (2012-2020)
National Association of Hispanic Nurses - Past Member
Sacramento Valley Chapter – Founding President / San Joaquin Valley Chapter Member (2011-2016)
American Psychiatric Nurses Association California - Past Member
Workforce Panel Member (2011-2013)
Madera City Parks and Recreation Department Advisory Board
Voting Member at Large (2012-2015)
Languages
Sign Language
Limited Working
Spanish
Limited Working
Timeline
Registered Nurse Operations Manager
PopHealthCare LLC
07.2022 - Current
Director of Nursing /Assistant Director of Nursing / Infection Preventionist
Dycora Transitional Health
08.2020 - 04.2022
Director of Patient Care Services
Oyuna Hospice Inc
10.2017 - 07.2020
Private Duty Nurse
Private Practice
06.2016 - 10.2017
Graduate Student Researcher
UC Davis Betty Irene Moore School Of Nursing
05.2014 - 06.2016
Perioperative Charge Nurse
Pristine Surgery Center
08.2012 - 05.2014
Student Resource Center Support
Fresno State University
06.2009 - 08.2012
Fieldworker I
Westat Research
05.1998 - 01.2009
Ph.D. - Nursing Science & Healthcare Leadership-Incomplete
University of California, Davis Betty Irene Moore School of Nursing
Bachelor of Science - Nursing
Fresno State University
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