PHILLIP BENJAMIN

• Configured and maintained local area networks (LAN) for optimal performance and security.
• Monitored network traffic to identify and resolve connectivity issues promptly.
• Implemented firewall configurations to protect sensitive data from unauthorized access.
• Conducted regular system backups to ensure data integrity and recovery processes.
• Provided technical support to clients, addressing hardware and software inquiries efficiently.
• Developed documentation for network configurations and troubleshooting procedures to enhance team collaboration.
• Upgraded network infrastructure by integrating new technologies and tools as required.
• Trained clients on best practices for network security and resource management strategies.
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Identified and immediately resolved issues with network devices.
• Assisted IT staff on troubleshooting issues and closing calls.
• Improved network efficiency by implementing and managing system updates and patches.
• Monitored system performance and responded to alerts.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
• Reduced downtime with proactive identification and resolution of IT issues.
• Managed data backups and disaster recovery operations to comply with business continuity initiatives.
• Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
• Backed up company data to distributed storage centers to avoid massive data loss.
• Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
• Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
• Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.

Rough/ins and Trim outs of Copper lines and testing of manifolds and alarms on the system.

Rough ins, and Trim outs of Copper,Cast iron,PVC, and other plumbing materials.

• Troubleshot connectivity issues and optimized network performance across multiple sites.
• Configured routers, switches, and firewalls to enhance security protocols.
• Conducted regular network assessments to identify vulnerabilities and recommend improvements.