Phillip Blair
Spokane,WA
Summary
Driven IT professional with a focus on cybersecurity and a background in system administration. I work best in environments where I can dig into problems, investigate alerts, and strengthen defenses through hands-on technical work. My experience spans endpoint security, incident response, Microsoft 365 administration, and infrastructure support, giving me a practical foundation to identify and remediate threats across varied environments. A U.S. Army veteran with prior active-duty service, I bring proven reliability, adaptability, and a commitment to protecting critical systems. Currently completing a bachelor’s in Information Security, I combine field experience with ongoing education to grow into advanced cybersecurity roles.
Overview
21
21
years of professional experience
Work History
Proactive Service Engineer
Executech
09.2024 - 09.2025
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and LOB software.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Performed periodic testing of client networks and systems.
System Administrator - Cyber Security Analyst
Spokane County IT
02.2023 - 05.2023
- Recommend improvements in security systems and procedures.
- Configured event logging and parsing into a SIEM.
- Analyzed security and network logs to determine event classifications accordingly.
- Conducted security scans to identify vulnerabilities via Nessus.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Analyzed network traffic and system logs to detect malicious activities.
- Worked with other teams to enforce security of applications and systems.
Network Operations Center (NOC) Analyst II
Northwest Open Access Network (NoaNet)
04.2021 - 07.2022
- Improved overall user experience through support, training, troubleshooting, improvements and communication of the Layer 2 fiber-optic network changes for regional customers.
- Diagnosed and executed resolution for network issues.
- Monitored network hardware operations to evaluate proper configuration.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Unit IT Mission Planner (GS-11 Federal Employee)
242nd Combat Communications Squadron (CBCS) Air Na
02.2020 - 01.2021
- Security Clearance: SECRET
- Advised unit Commander and collaborated with unit shop leads and Logistics to plan current and future exercises and missions.
- Relayed technical network specifications over secured DoD network.
- Managed satellite and transport network air-time requests to the Defense Information Systems Agency (DISA) via secure DoD network.
- Collected information about potential missions and communicated requirements to the rest of unit for determination.
Help Desk Technician II
STCU (Spokane Teachers Credit Union)
02.2019 - 02.2020
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Provided on-call support for critical issues related to financial industry-focused software.
System Administrator
Geowireless, Inc. (Govt. Contractor)
10.2016 - 12.2018
- Deployed software to end-user workstations and servers through SCCM.
- Tier 2-3 system and network administrative support.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Delivered Tier 2 support for problem identification, diagnosis and issue resolution.
- Entry-level Linux support for DNS servers, updating Blackhole lists and archiving logs, DoD Security Technical Implementation Guide (STIG) implementation.
- Security Content Automation Protocol (SCAP) scanner installation/utilization
- Contributed to development, administration and testing of system image deployment.
Network Switching Systems Operator-Maintainer -25F
US Army – Active Duty
10.2004 - 10.2008
- Maintained physical security for Department of Defense encryption keys.
- Led the installation, operation, employment, and direct support systems maintenance of large and small electronic switches, radios, line-of-sight antenna communications and associated equipment.
- Led, trained, and assisted subordinate operators in the conduct of switching and communication security operations, Combat Net Radio Interface procedures, and associated computer related technical tasks.
- Interpreted orders and compiled system statistics for the Shift or Node.
- Conducted preventive maintenance, services procedures, and troubleshooting any network issues or system failures.
Education
Bachelor of Science - Information Security
Western Governor's University
Salt Lake City, UT12.2024
Associate of Science - Network Services Technology
Gulf Coast State College
Panama City, FL12.2015
Skills
- Microsoft 365 / Azure – user & group management, security & alert monitoring
- Active Directory – account management, security groups, permissions
- Security & Compliance – vulnerability assessments, incident response, patch management, escalation support
- Windows / Linux Administration – server & endpoint configuration, Group Policy, DNS, DHCP, routine patching
References
Christopher Bill, co-worker, Network Engineer
- email: bill@kingtech.com
- cell: 850-381-4809
Cpt. Jonathan Daniels, Cyber Systems Flight Commander
- email: jonathan.daniels@us.af.mil
- cell: 509-939-8967
Erika Lien, IT Security Analyst
- email: Erika.Lien@cohu.com
- cell: 850-630-5933
Gabriel Routt, friend & Army brother, Ethical Hacking Guru
- email: Gabriel.Routt@nationalemblem.com
- cell: 562-410-4842
Timeline
Proactive Service Engineer
Executech
09.2024 - 09.2025
System Administrator - Cyber Security Analyst
Spokane County IT
02.2023 - 05.2023
Network Operations Center (NOC) Analyst II
Northwest Open Access Network (NoaNet)
04.2021 - 07.2022
Unit IT Mission Planner (GS-11 Federal Employee)
242nd Combat Communications Squadron (CBCS) Air Na
02.2020 - 01.2021
Help Desk Technician II
STCU (Spokane Teachers Credit Union)
02.2019 - 02.2020
System Administrator
Geowireless, Inc. (Govt. Contractor)
10.2016 - 12.2018
Network Switching Systems Operator-Maintainer -25F
US Army – Active Duty
10.2004 - 10.2008
Bachelor of Science - Information Security
Western Governor's University
Associate of Science - Network Services Technology
Gulf Coast State College
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