Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Phillip Chriss

Chicago,IL

Summary

Dynamic Field Service Engineer with extensive experience at Unisys, specializing in the installation and maintenance of enterprise servers and high-end networking equipment. Proven ability to troubleshoot complex systems and deliver exceptional technical support, ensuring system reliability. Strong problem-solving skills and a commitment to customer satisfaction drive successful project outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Inside Service Technician I

Skyjack
05.2021 - Current
  • Installed and serviced technical equipment in various institutions, including data center
  • Troubleshot and calibrated electrical and mechanical systems using diagnostic tools
  • Maintained inventory and stayed current on equipment updates

Field Service Engineer

Unisys
01.2017 - 12.2020
  • Installed and maintained enterprise servers, storage solutions, and complex configurations in data centers
  • Provided technical troubleshooting and product support for high-end networking hardware
  • Diagnosed and escalated infrastructure issues, ensuring system reliability

Electrical Utility Groundman

Intren Inc.
01.2015 - 01.2017
  • Operated hydraulic equipment for digging and backfilling trenches in high-voltage environments
  • Identified and repaired electrical lines damaged during installation processes

Field Service Technician

GalCon Technologies
01.2010 - 01.2015
  • Installed racks, cabinets, and structured cabling in office and data center setups
  • Conducted electrical testing and replaced faulty components to maintain uptime

Education

Bachelor of Science - Computer Science

Liberty National University
Wilmington, DE
05-1995

Skills

  • Installation and maintenance of Dell servers
  • Equipment installation
  • System troubleshooting
  • Technical support
  • Electrical testing
  • Customer service
  • Team collaboration
  • Time management
  • Data analysis
  • Technical documentation
  • Inventory management
  • Certified Network Pro
  • Routing & Switching
  • Certified EPA HVAC Technician
  • National Electrical Code Certificate
  • Installation of new cabling
  • Troubleshooting AC/DC systems
  • Maintaining enterprise servers
  • Maintaining high-end networking equipment
  • Hands-on experience with computer hardware/software
  • Preventative maintenance
  • Problem solving
  • Attention to detail
  • Adaptability
  • Problem-solving abilities
  • Task prioritization
  • Machinery disassembly
  • Electrical schematics proficiency
  • Electrical equipment repair
  • Electrical systems repair

Affiliations

  • Urban Gardening
  • Saturday morning youth reading program

Certification

  • Network+ Pro Certification (2020)
  • EPA Certified HVAC Technician, Universal Type (2017)

Timeline

Inside Service Technician I

Skyjack
05.2021 - Current

Field Service Engineer

Unisys
01.2017 - 12.2020

Electrical Utility Groundman

Intren Inc.
01.2015 - 01.2017

Field Service Technician

GalCon Technologies
01.2010 - 01.2015

Bachelor of Science - Computer Science

Liberty National University

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