Summary
Overview
Work History
Skills
Interests
Timeline
Generic
Phillip Falkell

Phillip Falkell

Manager, Customer Relations
Dunsmuir,CA

Summary

Dynamic dog trainer and personal trainer with a proven track record at City Gym, enhancing client satisfaction through tailored programs and positive reinforcement techniques. Skilled in behavior modification and interpersonal communication, I successfully increased dog adoption rates and improved client fitness levels, fostering a supportive and engaging environment for all.

Overview

31
31
years of professional experience

Work History

Dog Trainer and Walker

Own Business
05.2000 - 03.2021
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Increased dog adoption rates from shelters by providing basic obedience training, making them more appealing to potential adopters.
  • Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
  • Conducted behavioral assessments for new clients to accurately identify training needs and goals, ensuring customized and effective programs.
  • Developed individualized plans for addressing aggression issues, improving safety within clients'' homes and communities.
  • Conducted in-home visits to assess potential environmental factors contributing to dog behavioral issues, providing tailored recommendations for improvement.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.

Personal Trainer and Manager

City Gym
03.1990 - 04.1999
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Increased client retention through consistent communication, motivation, and support.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Designed specific workout systems for individual clients based on performance ability.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Skills

Dog training

Interests

  • I participate in a variety of outdoor recreational activities
  • Volunteering at local animal shelters and rescue organizations
  • Playing Sports
  • Hiking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Food Tourism
  • Strategy Games

Timeline

Dog Trainer and Walker

Own Business
05.2000 - 03.2021

Personal Trainer and Manager

City Gym
03.1990 - 04.1999
Phillip FalkellManager, Customer Relations