Summary
Overview
Work History
Skills
Interests
Timeline
Generic
Phillip Falkell

Phillip Falkell

Manager, Customer Relations
Dunsmuir,CA

Summary

Dynamic dog trainer and personal trainer with a proven track record at City Gym, enhancing client satisfaction through tailored programs and positive reinforcement techniques. Skilled in behavior modification and interpersonal communication, I successfully increased dog adoption rates and improved client fitness levels, fostering a supportive and engaging environment for all.

Overview

31
31
years of professional experience

Work History

Dog Trainer and Walker

Own Business
05.2000 - 03.2021
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Increased dog adoption rates from shelters by providing basic obedience training, making them more appealing to potential adopters.
  • Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
  • Conducted behavioral assessments for new clients to accurately identify training needs and goals, ensuring customized and effective programs.
  • Developed individualized plans for addressing aggression issues, improving safety within clients'' homes and communities.
  • Conducted in-home visits to assess potential environmental factors contributing to dog behavioral issues, providing tailored recommendations for improvement.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.

Personal Trainer and Manager

City Gym
03.1990 - 04.1999
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Increased client retention through consistent communication, motivation, and support.
  • Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Designed specific workout systems for individual clients based on performance ability.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Skills

Dog training

Record keeping

Marketing

Behavior modification

Positive reinforcement

Interpersonal communication

Creative problem solving

Balanced training

Private lesson instruction

Clear verbal communication

Puppy socialization techniques

Communication skills

Interests

  • I participate in a variety of outdoor recreational activities
  • Volunteering at local animal shelters and rescue organizations
  • Playing Sports
  • Hiking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Food Tourism
  • Strategy Games

Timeline

Dog Trainer and Walker

Own Business
05.2000 - 03.2021

Personal Trainer and Manager

City Gym
03.1990 - 04.1999
Phillip FalkellManager, Customer Relations